Avenue Veterinary Group - Bingley Veterinary Care in Bingley

Reviews

1. Craig Williams ★☆☆☆☆

   I telephoned Avenue Vets at approximately 10:30am explaining that my pet cat had collapsed, was unable to stand, and was frothing at the mouth. Whoever answered my call wasn't capable of carrying out triage, being unable to grasp the need for urgent treatment, and initially telling me to bring my pet into the surgery at 5pm the following day!!!! On explaining that my cat would be dead by then, I was offered a 5pm appointment that same day. I explained that was still not soon enough, only to be then offered a 2.15pm appointment, followed by a further offer of a 2:00pm appointment (but still nowhere soon enough in my opinion, given the obvious severity of my cat's illness and his critical state). Although in my experience, this veterinary practice is more than capable of dealing with day-to-day non-emergency health care, it fails massively as regards dealing with emergency treatment, with staff appearing not to grasp the severity of some critical situations. Whilst I have no doubt that all staff at this veterinary practice have the animals' wellbeing at heart, I advise further training regarding triage. I plan to adopt another cat and to register with a different veterinary practice that is more adept at dealing with emergency cases.

   almost 8 months ago
2. derek price ★★★★★

   The staff were amazing, a friendly atmosphere that put both me and Bentley at ease,

   almost 9 months ago
3. Gillian Goodrich ★★★★★

   With a few generations of much loved cats & dogs I have used this practice since I was 7 years old! Lovely to deal with an independent veterinary practice, as there are not many left these days, sadly. Our old boy Zac is a 14 year old cat with a heart murmur, we saw Vicki who was just lovely with him and reassured us that he is doing ok for his age and offered some helpful advice to us. He had his boosters and a thorough check up and we were happily on our way again. Definitely recommend this practice 100%

   1 year ago

1. Helen Bradshaw ★★★★★

   I have been a client of the Avenue Vets for 50 years, initially in Saltaire and now at Bingley. They are a lovely team and take good care of my waifs and strays that I take on.

   1 year ago
2. Katie O'Sullivan ★★★★★

   Veterinary staff are friendly and very knowledgable. We were looked after by Neil and Hayley. I was instantly put at ease and felt like my puppy was in the best hands and well looked after. Would highly recommend!

   1 year ago
3. B shep ★★★★★

   Fantastic Vets, really friendly attentive staff. So good with my dog, that she enjoys going.

   almost 3 years ago

1. Tracey Richards ★★★★★

   I have used this vetenary practice since 1979 and wouldn't go anywhere else with my pets. They are honest and upfront and take great care of all the pets I have ever had. I would recommend them to anyone who cares about their pet.

   almost 3 years ago
2. Rachel Hartley ★★★★★

   Excellent practice, our family have used them for over 50 years. Current lead partner very knowledgeable, sensible and compassionate. Very covid aware. Highly recommend.

   almost 5 years ago
3. Janet Dixon ★★★★★

   Never had any problems with The Avenue Veterinary Group. I've been taking my animals to them for the past 40 yrs and will be doing so for long time ti come. The vets are great, easy to talk to with any worries and are supported by great staff. Highly recommend this practice.

   almost 5 years ago

1. Richard Palframan ★★★★★

   Fantastic vets, I have a German shepherd who is not exactly 'cooperative',but Nick and his team are brilliant with her and always put the interest of the animal first.

   more 6 years ago

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