Tails and Trails Pet Services Ltd

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Reviews

1. Danielle Regan ★★★★★

   We left our cat Buddy this week with Emily. I had concerns he'd feel lonely due to the nature of his breed, relatively new rescue cat to us and both me & my husband being remote workers, Buddy is rarely alone for long periods. Needn't have worried, Emily was patient with him as he is a rascal at times, read his moods regarding playing and cuddles and we came home to a happy cat who acted as if we had never been away. Would recommend Emily to everyone and we have already booked again for our shorter trips. Thank you so much

   almost 2 months ago
2. Katy Goulden ★★★★★

   When I found Emily when I moved to the area earlier this year, I couldn’t have anticipated how important she would become to my pups lives! I came with 2 adult dogs with very different needs, and she has been with us every step of the way, giving amazing advice, understanding their every need and giving them the best time every walk! She was so patient with my more nervous pup, taking time to visit her multiple times and really understood exactly what she needed to feel comfortable. My dogs are now absolutely in love with her, and she caters each walk to exactly what they need every time, whether that’s solo walks for my more reactive pooch, or exciting group walks for my older pup, she understands all their little quirks (and sometimes cheekiness) and exactly how to handle them. She gives amazing advice with her insane knowledge of training, and is so happy to share everything she knows to help give the pups the best lives possible, with her and also at home! They are so happy after every walk with her and I’m always happy to see them so fulfilled! The reports after every walk help me see how great of a time they have (as you can see in the pictures), and I hope we can stay with Emily for as long as we are able, so thanks so much to Emily for everything you do!

   almost 4 months ago
3. Connor ★★★★★

   Since starting walks with Akamaru last year, Emily has been nothing short of amazing every step of the way. The care, enthusiasm, and professionalism put into her time spent with Aka could be seen from the first day, just from how excited he was to see her again. Emily has also provided wonderful advice and support with his training, which was especially appreciated as he definitely went into adolescence with a bang! She always takes the time to plan out walks between different locations, so Aka has a great, safe, and fulfilling time. We also appreciate the post walk updates and pictures so we can really see how much he enjoyed, evidence attached!

   almost 10 months ago

1. James O'Dell ★★★★★

   Emily has been doing drop ins and walks with our Labrador for over a year, since he was an 8 week puppy, and we have no idea what we’d do without her! He is always so happy to see her when she comes through the door and we feel 100% confident that he’s cared for and safe whenever he’s with her. We love the detailed reports and photos we get after each visit or walk too! He wouldn’t be the dog he is today without Emily so we couldn’t recommend highly enough!

   1 year ago
2. Michelle Cuthbertson ★★★★★

   Wow! What can I say about Emily at tails and trails... my dogs absolutely adore her! They go on varied and forfilling hour long walks on my office days and sleep till I get home! I get regular updates including pictures and videos and know they have had a wonderful time with a very loving and competent professional. Thank you Emily for all you do for us!

   almost 2 years ago
3. Felicity Hellard ★★★★★

   Emily has been fantastic with my dog Elton, can’t thank her enough. Eltons previous dog walker couldn’t handle his reactivity following being attacked by a dog last year/wanting to play with other dogs. I was in a panic about finding someone else, she came over that day and put me at ease. She is so patient and kind with him. She gives a full report with pictures and updates each walk, she reflects the same training I’m doing with him at home. She always remembers to get treat balls/kongs out the fridge to leave him after walks. Shes even been willing to try him on group walks instead of individual, to build up his socialising and because it now fits better with timings with my new work routine. I feel confident hes in great hands and always enjoys his walks. Thanks so much Emily! x

   almost 3 years ago

1. Diane Dewdney ★★★★★

   Very happy having my boy with tails and trails . Emily is a really lovely accommodating person and always tries to help if I have sudden shift changes. I feel very confident that my Pablo is safe and cared for and that means everything.

   almost 3 years ago
2. Hannah Germaine ★★★★★

   Amazing company and Emily who runs it is just lovely, very organised, caring and personable. She is great with our 1 and half year old Viz who adores her and is always excited to go on walks with Emily. Emily always feeds back how the walk has been and passes on relevant information and pick up and drop off is also well scheduled and easy. Thanks so much!

   almost 3 years ago
3. Frances Weaver ★★★★★

   Emily is really friendly, trustworthy and reliable. It put me at ease knowing Hunter was being so well looked after, I can see he has enjoyed his walks from the pictures sent to me, which is also a lovely addition to her service. Hunter sleeps well after his walks so we know he’s been thoroughly worn out!

   almost 3 years ago

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