Vets4Pets - Cardiff Ely

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Reviews

1. Ceri E ★★★★★

   We moved from another vets as weren’t happy with the lack of any sort of warmth or empathy (both by reception and medical staff) particularly during really difficult and traumatic visits, even when we’ve had to put our beloved babies to sleep. But we love this practice, they are the complete opposite. From our first visit, we felt very welcome. Every member of reception has always been very chatty, friendly and kind. The nurses and vets are also brilliant too and always make a big fuss of my cats which makes me feel more than happy and reassured my cats are in good hands. Would recommend this practice to anybody. Thanks team!

   almost 5 months ago
2. Bethan Facey ★★★★★

   I can't thank the team enough. They helped my beautiful boy have a dignified end. Other vets had been unable to examine him due to his aggressive behaviour, which had just led to his condition rapidly deteriorating. The team at vets for pets were paitent with him & he was a different dog for them. Although the outcome was not what I hoped for, their kind & compassionate treatment of both myself & my dog made things easier. Thank you for taking the best care of my boy I’ll be forever grateful x

   almost 5 months ago
3. Danielle Thomas ★★★★★

   Looked after my American bulldog cross staff over the years. He even had an operation on his back leg here about 2 years ago. People are generally afraid and cautious of big dogs but here Bruce was always made to feel welcome. Always really friendly and professional. I sadly had to have Bruce put to sleep not so long ago and they even sent me a condolence card and seeds. I’m just gutted it wasn’t done here and out of hours instead. Thank you for looking after him especially the last few months.

   almost 10 months ago

1. Ebony Lewis ★★★★★

   10/10!! Just want to say a massive thank you, from the bottom of our hearts to all the staff that was working on Tuesday 4th February! My cat was hit by a car ( we think) and I turned up such a mess, Hannah took my cat straight away and checked her over, the receptionists were absaloutly golden, so compassionate. They had answers and solutions straight away! They kept me updated constantly, offered and explained everything to me and now My little warrior is home on the mend! I can't recommend or thank them enough!

   1 year ago
2. Ioana Preoteasa ★★★★★

   Our cats were neutered here. I appreciate the staff's commitment and professionalism. The cats were treated with love and care, and that's what any owner would want, their companions to be on good, loving hands Thank you to all who cared for our cats.

   almost 3 years ago
3. Fiona Howells ★★★★★

   This was an emergency appointment following a dog attack. Vet examined my dog carefully. Explained re antibiotics and pain relief, and also have advice re walking him and what to do if there were any probs. The reception staff - a man - was lovely and very helpful

   almost 3 years ago

1. Daniel Jones ★★★★★

   Was seen promptly the vet took the time to fully examine Bailey and explained the treatment ongoing also explained price before I got to reception to pay which was nice I knew it wasn't going to be cheap but was nice to not have such a shock. Reception staff were both very friendly. The only downside was how loud the door is when someone walks in or out it unsettled Bailey while waiting he's anxious around vets as it is and this didn't help. Other than that I'm very happy overall

   almost 3 years ago
2. Ben Roche ★★★★★

   Everyone was very friendly and helpful whilst phoning initially and throughout the visit. The place was clean and all the staff we met attended to my puppy with care, affection and professionalism. I was left with a great impression of the business.

   almost 3 years ago
3. Maria Davis ★☆☆☆☆

   On entering the smell hit me big time, after asking recommendation on puppy food advice, looking around it was hugely poor on items to purchase for pets, all I saw was a room with boxes everywhere including the reception area, and a blind dogs charity card on counter with 2 £1 coins in rest was empty. Not welcoming at all I wouldn't leave my dog there, very dark dingy and smelly.

   almost 3 years ago

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