Vets4Pets - Bridgend

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Reviews

1. Johanna Llewellyn-Hopkins ★★★★★

   I really can't thank Vets for Pets Bridgend enough. I have an aging Cocker Spaniel who has list an eye due to Glaucoma, has a heart complaint and now has a cataract in his remaining eye. It's thanks to the vets that he is able to still live quite happily despite all this. The owner of the practice is a brilliant vet who doesn't beat around the bush, she tells you straight as they should. The girls on reception are really helpful when it comes to appointments and try hard to accommodate. We all know that pet drugs are expensive which is not their fault, they are restricted as to who they get drugs from, but they will happily give you a prescription to buy online, which is an easy process. Thank you to all at Vets for Pets Bridgend.

   almost 11 months ago
2. Danny Thorkildsen ★★★★★

   Cannot stress how incredible the staff have all been during our recent trips. My 9 week old kitten recently became very ill and, as first time pet owners, we were really unsure and scared. The staff have been so kind, helpful and accommodating. At no point have i ever been made to feel stupid or like a bad owner for not knowing things, nor have they been condescending in any way. Theyve always explained things theyre doing and their thinking of what could be wrong. Its been a bit challenging as we havent been able to diagnose what the illness is, but i in no way blame the service for that, unfortunately sometimes it is that way. But thanks to the vets and nurses doing a great job supporting us and out kitten shes improving day by day! I phone the clinic each day to give an update on how our kitten is doing and every time they always seem so delighted to hear how shes progressing. Due to our kitten being so young her insurance isnt active yet, meaning all of this we were paying out of pocket. The staff have been incredible with this too. Theyve made sure everything they do has been within the means of what we can afford whilst still trying to solve the problem, theyve made us aware of all the options we have such as finance plans etc. and even then, i think the prices have been incredible. I was expecting to pay a LOT, and realistically weve spent less than a fraction of what i was told by friends to expect. The prices are great. All in all, id definitely recommend this vet and im so glad we chose this clinic! Bit of a long review but i really feel these staff deserve all the praise they can receive, im aware theyre “just doing their jobs” but i really feel like theyve gone above and beyond in regards to making us feel comfortable and supported :)

   almost 11 months ago
3. jane woods ★★★★★

   As usual we were really happy with the treatment our little dog received. We always feel we have the best professional advice whilst still feeling that our views as the owner, are listened to. We wouldn’t go anywhere else for our little dogs care.

   almost 2 years ago

1. Robert Middleton ★☆☆☆☆

   I was seen on time. When booking the appointment for the vaccination I was told that the vet would need to do a health check on my dog. This would cost £35 and that I would have to pay in advance whilst making the appointment because they had so many people not turn up. The vet who spoke to me took my dog away into the treatment room stating that she wouldn't be long. I have always been present when my dog has been examined by other vets and I found this strange. I was unable to give any input re previous problems. The vet returned 7 minutes later and said that everything was fine and advised me to make an appointment for my dog to have plaque removed under anaesthetic. Taking out the time to do the vaccinations I had paid £35 for a 3 or 4 minute examination. I was told to make an appointment for four weeks time for the follow up vaccination. She gave me an appointment in two weeks. I told her it was for four weeks. She offered me a date four weeks away. We were not here so I suggested the day after. She said that the vaccination would only be valid if done in four weeks so I suggested the day before (27 days) . She again said that it had to be at 4 weeks. I again explained that I wouldn't be here so she reluctantly booked for 27 days. I was very unsatisfied with the whole experience and found them very expensive.

   almost 2 years ago
2. Tim Jones ★★★★★

   I had to have my dog put to sleep this morning. The lovely German vet who has cared for Darcie for many years could not have been more supportive & caring. Thank you for making such a tough morning bearable. ❤️

   almost 3 years ago
3. Darcy Cox ★★★★★

   I will try to put into words just how amazing the team at Vets4Pets Bridgend is but it is very difficult. The dedication and commitment the team has when it comes to getting your pet better is unbeatable. So so thorough in every check up, follow up, appointment and procedure. The reception staff are always so helpful and accommodating and you do really feel welcome. We deal with Dr Liv Matz in particular and to say she is a miracle worker isn’t enough. She is absolutely incredible. I have never felt more at ease putting my dog in someone else’s hands. She deals with his challenging behaviour with a sense of humour and his plethora of ailments with ease. I honestly don’t know where we would be without Liv. She is a credit to this branch and a credit to Vets4Pets in of itself. You can see her passion and care in every single encounter with our dog. Any question, query or concern you have Liv will answer immediately. We are so so lucky to have Vets4Pets Bridgend looking after our dog at his most critical times, it means the world and more to us. I truly cannot recommend them enough!

   almost 3 years ago

1. Moira Morgan ★★★★★

   Our usual vet would not see our dog, who had a number of seizures, until the following day. We were beside ourselves. A friend reccomended vets4pets and we were offered an Immediate consultation. The vet, Neave, was fabulous and explained the process step by step. She was very reassuring.

   almost 3 years ago
2. Amie Hibbert ★★★★★

   Fred just had his first vaccines and microchip with a lovely vet nurse. Booking in was smooth and less than a 5 min wait. Nice staff. Spacious waiting area. Nice and calm. There's also a lift to the floor the vets are on. Good for mums with prams or for people with disabilities etc.

   almost 4 years ago

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