RepairTech Limited

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Reviews

1. Scott C ★★★★☆

   Samsung sent my curved monitor here for a replacement screen. RepairTech sent a box in which you package the monitor up in so no complaints there. Overall took 1 week to get fixed and sent back and that was with them waiting on parts. The monitor was immaculate, no obvious signs of repair and no damage whatsoever. Even had the cellophane on the screen. Only thing they can improve is give a deadline as its all a guessing game with there emails...

   almost 3 years ago
2. Colleen Woodhouse ★☆☆☆☆

   Sent my laptop via Argos for repair, took almost 2 months to get it back. Apparently the work carried out was an operating system recovery and apparently was working perfectly after this. I don't know whose laptop they were working on because it certainly wasn't mine as it is absolutely no different.

   almost 3 years ago
3. Steven Rice ★☆☆☆☆

   I sent my Nintendo Switch off for repairs, the CPU fan was becoming loud and grinding, only for them to send it back a week later with more problems. The CPU fan is still loud and grinding, the Micro SD port no longer works and all 4 Y screws on the back are missing. I had no call or email from either them or Nintendo to say the work was done or what was required, never got invoiced or anything. I've now sent this off to RetroSix to get repaired.

   almost 3 years ago

1. Michael Barlow ★☆☆☆☆

   Smashed my TV screen and blamed me even though I had a witness (the delivery driver from Panther) who watched me pack it without damage. It only went in for a warranty repair for no power. They basically called me a liar because there was no damage to the packaging. Asked the script reading customer service people on numerous times to speak to the operations manager and the managing director only to be asked how did I find out who they were. When I told them off their own website they proceeded to tell me they weren't available. Absolute shambles of a company. I'm undecided on who I contact first. The Press or the Police because by the looks of it this isn't the first time this has happened to someone.

   almost 4 years ago
2. mtype101 ★☆☆☆☆

   RepairTech via MSI support tell you to wrap the monitor a certain way. I have done this and the monitor arrived damaged via there delivery company DPD. RepairTech are blaming me for incorrect packaging and are returning the monitor with no repair which is a joke. I cannot even make a claim on the monitor as they are the contact for DPD. Be warned when buying an MSI Monitor in the UK of there is a fault and the courier damages it in transit you don’t any protection. I hope this helps the next person in avoiding MSI and RepairTech.

   almost 4 years ago

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