Comprehensive examination of my dog, who was showing unusual symptoms. His problem was diagnosed quickly and a path forward was explained fully and agreed upon. Very helpful and professional vet practice. Def recommended.
Vet started on me as i entered the room. Unprofessional, rude and won't be rushing back to see her. Shame as only had a good experience until today. I asked for an explanation, she told me it had been a stressful day for her. Hmmm was that my fault? Would she have spoken to me like that if I hadn't been there on behalf of a local rescue? Jury is out
Normally good service. But they care better for animals than their owners (which would normally be ok). But please amend your opening times info on google as you are shut on Saturdays. Also no opening hours info on your businesses door.
They were really caring and supportive i had to put more dog down after 12 years of having him. Also there prices are very good. I would highly recommend this caring vets for your pets. I also want to take this opportunity to say a massive thank you to all the staff. RIP Bandit we love you forever. Ill never get over it hardest thing i have ever done but they made it more manageable for me and my family.
Several visits here with two pets.last visit both has knee surgery. Pre consultation with both vets was reassuring with plenty of empathy and explained and answered all.highlybrecommend this practice.
Cannot speak highly enough of Fernlea. I don’t really know how we can thank the whole team enough for what they have done for our beloved dog Bear over the years but particularly in the last few months. The genuine care, concern and kindness shown by every member of the team, from reception to nurses to vets is second to none. Both my husband and I would recommend them to anyone. We are so grateful for what they have done for our boy and giving us precious extra time together whilst always putting Bear and his quality of life first. Bear is absolutely loving his new pain free, 3-legged life. He’s adapted so well - nothing can stop him! Thank you Fernlea, so much.
Cannot fault this vets at all. I have used many in Bristol and Fernleigh have amazed me! Both branches are so friendly and really value your pets! Services are very well priced as well as any medical treatment we’ve had. My dog recently suffered a ruptured disc in his spine and they were absolute life savers. They even called me to see how he was getting on after his op! 5 starts just isn’t enough! I have to add it’s quite nice to find a vet who doesn’t judge me for having 2 bulldogs too!!
Lovely lovely staff, my Toby needed surgery today, and Mat and staff were very reassuring and friendly, thank you all
I cannot thank Matt and his team enough for what they've done for my Springer Spaniel Harvey. Harvey suffered a very complicated elbow fracture after landing awkwardly during a very routine walk and as you can imagine, I was full of worry and uncertainty. Matt came highly recommended by my local vet who described him as 'the best'. When you're entrusting your pet into someone else's care for surgery, that kind of recommendation goes a long way to providing peace of mind. Matt very compassionately made it clear that it was a complicated fracture and though he was optimistic, he needed me to be aware of potential complications. If I remember correctly, Harvey went into surgery at roughly 4pm. I had a phone call from the lady on reception at about 9pm to say that the surgery had gone well and Matt was just stitching him up. After finishing the surgery, and whilst he must have been exhausted, Matt called me at 11pm to explain the surgery to me in-depth. Matt was very pleased with the outcome, as was I, who had been nervously waiting. Three weeks on from the op, Harvey is now recovering well. He's using his leg again and is able to go for short 5 minute walks a few times a day. He still has a long way to go, but thanks to the expert care of the very humble Matt and his team, he is still healthy and in one piece! Again, I can't thank them enough. I wouldn't go anywhere else now. Fernlea Vets has a friend and customer for life. My only disappointment is that due to the pandemic and logistics, I was unable to meet and thank Matt personally.
Fernlea Vets is located at 12 Martin's Rd, Hanham, Bristol BS15 3EW, UK
You can contact Fernlea Vets at +44 117 967 7067
You can find directions to Fernlea Vets by following this map link