Multiple occasions of mistakes that is just ignored away by their pharmacy staff as they have no interest in improving. You strictly speaking don’t even care about the company brand given the attitude portrayed, lack of comprehension and listening skills... Why are you even in business?
I appreciate that the staff are busy but my disappointment is the pharmacy. We are asked to use our pharmacist for minor ailments to take the preasure of of the doctors. I called in hoping to see the one in Yate. I had an eye infection which I wanted someone in the know to look at. Pharmacist wouldn't look at my eyes just keep sending messages backwards and forwards through young lady on the counter. Wasted my time. I now have to wait for a doctors appointment. Wouldn't use Yate branch again.
Excellent experience today at the Boots Yate store. I was being served by a lovely lady called Sheelin. She was being very helpful and made me aware of the Boots promotions based on the items I was buying. She was very friendly and I had a lovely chat with her. She is a wonderful asset to the store!☺️
Excellent experience of the pharmacy in Yate. Poorly daughter required a medication which had manufacturing issues and not available in other local pharmacies. The team kindly checked if they could order some and when it arrived they kept some aside for me. Dispensed quickly. Very good service
Didn't have what I needed but staff were helpful and explained what they didn't have it, looked into when it would be delivered and directed me to other places that may have it. Great service just lack of product that let it down.
Seriously understaffed and what staff there were, were rude. Shutting at 4 on a Saturday because of lack of staff. 20min queue to collect a prescription for a feiend. Extremely badly run.... AVOID.!! I would advise going to Superdrug and the independent chemist in Yate instead !!! As for prescriptions ..don't bother getting them sent here.. send them to Shaunaks instead, they're so much friendlier...or get them delivered to your home instead (loads of online companies do it) .
Terrible waiting times.. prescription isn't ready even though a text was sent saying so! 45 min wait .. more annoying if you just want meds from over the counter... Really really poor service
Went to collect my repeat prescription. The queue for the pharmacy was out of the door. The service has got steadily worse. The are 5 or 6 people three, but only 1 or 2 actually attend to customers. If you have a prescription, my advice is take it somewhere else.
I go to boots twice a week, great end of line sales. The only problem I have is the pharmacy. I collect medication twice a week,my prescriptions are sent days before i pick up.on the day my stuff is never ready,then I get staff lieing trying to cover there backs,it's a tad stupid
Boots is located at 15-17 N Walk, Yate, Bristol BS37 4AP, UK
You can contact Boots at +44 345 121 9040
You can find directions to Boots by following this map link