Wookey Hole Hotel

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Reviews

1. John Pawley ★★★★☆

   Rooms were a little bare and utilitarian, and it was a shame not to have shampoo in the bathroom. The setting and staff more than made up for it though. Great cooked breakfast as well at the restaurant. Good quality cot for baby as well which is nice

   almost 3 months ago
2. Christopher Power ★★★☆☆

   Very nice and clean hotel, clearly recently refurbished. We were there during half term so quite noisy. WiFi was poor, couldn't have worked if I had had to. Great location for the Wookey Hole attractions, Wells, and Somerset generally.

   almost 3 months ago
3. Sebastian Power ★★★☆☆

   Honestly speaking the room in general was good (apart from some parts but will get to that) and the staff were lovely. The walls around the hotel room were really thin (plus I was going during the week of Halloween so it was full of kids) and I could hear the family next door to me, we also booked a late breakfast so at about 8 o'clock in the morning all we could hear was children running up and down the corridor screaming. The breakfast was interesting it wasn't really a wide range and the pancakes that came out of the machine were very anaemic. With the sausages and bacon and beans ect, they were always running out extremely quickly and were never prepared when they had.

   almost 3 months ago

1. Carol Steward ★★★★★

   Clean room comfy bed. Staff very nice and helpful very quiet. Location excellent for wells city centre and cheddar caves. Menu linited but adequate for a short stay. We would stay again.

   almost 4 months ago
2. Edward Dack ★★★★☆

   The upside were, very friendly and helpful staff, the room was spacious even with 2 beds and a futon and the bed was comfortable and there was tea and coffee making facilities. Dinner menu was limited but very nice, breakfast was good with a hot buffet and continental breakfast. We had a bath to soak my weary body in, although it wasn't easy to get in and out of. The location was very good for Wookey Hole, literally yards away, it was also only 1.5 miles from Wells. Downsides were no aircon in the room but there was a fan which was a bit noisy. Compared with our last visit to a major chain in London (Travelodge) where the aircon was centrally controlled and too hot with no fan even when we asked for one. There was quite a bit of mold on the bath sealant which wasn't a surprise given the bathroom extractor fan was rubbish, (I don't think I've been in a hotel room with a decent extractor fan in the bathroom). Overall a nice hotel to stay in.

   almost 6 months ago
3. Natalie Thompson ★★★★★

   Our first night staying here. The rooms are simple clean and spacious. Lovely views. Comfy beds and heating. The food is super tasty and all the staff are really helpfull and friendly. They all really do make you feel special. The hole atmosphere makes you feel at home. Comfortable. Everyone working so hard to make our stay enjoyable. Keep up the amazing work.

   almost 2 years ago

1. Simon Chandler ★★★★☆

   I liked everything about the Hotel, I had previously stayed before. The only thing that muddied my experience this time was the lack of food in the restaurant. We made several attempts to order food only to be told, sorry, we have sold out on both adult and children's menu. When we managed to order a few moments later the waitress came over and said we have no mash are chips ok. We also ordered macaroni cheese that contained no cheese at this point we gave up

   almost 3 years ago
2. Gerald Miller ★★★★☆

   Nice to lovely location... plenty of parking.. close to so much that you can visit or see.. Really enjoy my stays here.. Staff are friendly & helpful.. Wish it cost slightly less to stay here & I could then come more often... Its biggest problem... is its customer's.. so many don't care how much noise they make.. or how much their behaviour might upset others.. Even now whilst I am looking out onto the grass below our window.. I am seeing a bottle thrown from the next door room ??, ( heard the laughter & noise on our first evening).. & now plastic bags & lids !!. Why do people behave this way . Hotel tries so hard to please.. Fantastic effort at Halloween. Couldn't be better.. but so disappointed other guests.. so often.

   almost 3 years ago
3. Darren Maguire ★★★★☆

   We stayed here as a family of 2+2 (7 & 12 years old) and we stayed as part of a package with entrance to Wookey Hole. Wookey Hole was amazing and the staff were great. The lunch food there is filling food but nothing special. The hotel room was clean and a good size and even had a balcony. The staff on front desk were nice, welcoming and knowledgeable. 4 stars as the restaurant is like a truckers stop, the food isn’t great and needs an overhaul - great this right and it would be a 5.

   almost 3 years ago

1. Tristan Stopps ★★★★★

   Nice accommodation for the price charged, and all of the staff were very friendly and helpful! Made the event I was attending a great success and enjoyable! The setting is breathtaking, with the surrounding geographical features and the caves, as well as the fun Dinosaur Park and Witches Laboratory!

   almost 3 years ago

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