Hatfield Swim Centre Hatfield

Reviews

1. Alison Strode ★★★★★

   Love this place - brilliant atmosphere and amazing staff … 6 or 7 weeks ago I was swimming and very short of breath. Immediately one of the lifeguards Bobby raised the alert, 2 more joined sat me down took blood pressure etc As a result of lightening reaction and acute observation, this act of kindness and professionalism led to cardiac investigations from GP ….. these people at the swim centre are so so kind and so professional Also the numbers of brilliant enthusiastic little children pouring in here for lessons … what a wonderful place! Highly recommend Al

   almost 8 months ago
2. Brian Cardona ★★☆☆☆

   Staff are really nice! All of them. The only issue is that locker rooms are normally dirty and the installations are not well maintained. Same as the spa, the jacuzzi has been broken over a year and the steam room just keeps breaking down. It’s really annoying!

   almost 8 months ago
3. Jamie Parsons ★★★★★

   My son has always had great fun in swimming lessons there, the teaching staff are really good. I get to do a few lengths at the same time.

   almost 8 months ago

1. Elizabeth Jones ★☆☆☆☆

   Most staff are very sweet and more than competent, however the manager has shown complete disregard for those with disabilities and fails to ensure they are safe from ableism.

   almost 9 months ago
2. Ruxanda E ★★★★★

   This place is amazing because of the staff working there. They are professional, friendly and understanding and try the make the experiences for everyone as smooth and fun, as possible. At any time, there is someone available to answer any questions. They encourage for levelling up, in swimming classes. They have high cleaning standards.

   almost 10 months ago
3. Shannon ★★★☆☆

   Car park close by. Easy to book swimming lessons online. My children swimming instructors are amazing. Have really helped with their confidence. Took a 2 stars off as the baby pool I would say a heath hazard. Floor is uneven and can see old tiles underneath, some of the equipment don't work. Equipment needs a deep clean. Bottom of slide was brown. Green mould around windows. Showers are horrible, no curtains and most of the time a few of the toilets are out of order. Loads of lockers broken and without doors. Only reason for 3 stars is for the swimming teachers and reasonable price for lessons

   almost 3 years ago

1. Natalie Bond ★☆☆☆☆

   The shower area/toilets smell really badly. The instructors are quite rude. While my son who has some disabilities was having a lesson both the instructor and lifeguard were laughing at how he tries to swim. My son has had 4 lessons so far at this pool and each time we have had issues to the point I have now cancelled his membership and I’m taking him elsewhere. last week because they didn’t have the register for the session, my son was put into a lesson below his needs with children using arm bands and other floats. My son can swim 5m without aids. I would really not recommend this place for anyone. Shame I can’t give 0 stars.

   almost 3 years ago
2. K ★☆☆☆☆

   I paid £18 for me and my children to swing after paying my daughter noticed she had forgotten her costume. After going back to the front desk asking for a single persons Swin to be refunded I was told this would take almost 30 days as we are not members??? So after asking a number of times for a simple refund we settled for free a swim next time I was told by the manager that I would receive an email with this stating a free swim that was on the 7th November and still no email and better yet you can't get through to anybody on the phone this is a joke and it's. Shame as the pool is nice.. needless to say I will not be visiting this poolagain

   almost 3 years ago
3. Hannah Wild ★★★★★

   This is a really nice pool to swim in, was real sur how good it was. To start with there is anfree carpark. There is a large clean changing area with lots of showers and toilets. There's also a spin dryer for costumes which is so handy. The pool is large with plenty of lanes. Be aware it's a 33m pool not 25m.

   almost 4 years ago

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