Fitness First London Bridge Cottons London

Reviews

1. Diop Fatou ★★★★★

   This is by far the best Fitness First in London. I’ve visited several different locations, and London Bridge stands out every single time. I feel confident using the machines here — everything is well laid out, there’s plenty of space for everyone to work out comfortably, and it never feels overcrowded. The sauna and steam room are always hot and ready, which makes the post-workout experience perfect. The staff are genuinely friendly, welcoming, and always ready to help with anything you need. The whole gym is well maintained, clean, and consistently looked after.

   almost 8 months ago
2. zoe ★☆☆☆☆

   Extremely disappointing experience at Fitness First London Bridge. From the moment I walked in, the staff made me feel completely dismissed and unimportant. I was rushed through check in with zero explanation, no welcome, no tour, and absolutely no support as if my presence was an inconvenience. The level of unprofessionalism was shocking. Instead of doing their jobs, the front-desk employees were more focused on chatting and flirting with each other than helping members or guests. It was very clear that some of them are more interested in standing around looking good than actually providing a service. The lack of seriousness, awareness, and basic customer care is unacceptable for a gym that charges premium prices. Luckily, I didn’t stoop to their level or respond in the same energy they gave me. But this kind of environment is dehumanising, disrespectful, and honestly embarrassing for a company of this size. If this is how they treat guests, they are in the completely wrong industry. I hope management takes this review seriously, because the experience was absolutely unacceptable.

   almost 8 months ago
3. Virginia Bozzola ★★★★★

   Amazing gym! Exceptional machines, lovely environment and friendly staff! Umar did the gym tour for us, and explained everything in detail. Very prepared team and ready to assist. Clean facility, endless options for a great workout session, of any kind! 10000% recommend!

   almost 9 months ago

1. Emelina Nyqvist ★★★☆☆

   I recently joined the gym and impressed by the open and clean space, lots of equipment and machines. Had a great PT session with Santiago (really recommend). However the nice feeling isn’t reflected in the shower area, mold in the ceiling, cold water and just some soap so if you’re looking for that nice spa feeling this isn’t the place. It’s those little details better gym offers like shampoo/conditioner/flat iron they lack.

   almost 3 years ago
2. Mathilde ★★★★★

   I have been to the pool at this Fitness First a few times for swimming lessons. It's really conveniently located, extremely close to London Bridge station. The pool is a good size and never too busy after work in the evenings. The changing rooms are a good size, with plenty of lockers. Towels are provided which is definitely a plus!

   almost 3 years ago
3. Saurabh Singh ★★★★★

   I've been going to the gym for a couple of months now and can't recommend it highly enough. As a previously active, though gym averse individual, I was initially drawn to the gym by the excellent swim classes provided by Mark at Learn to Swim Limited. I have since taken out a monthly membership to take advantage of the rest of the gym and am enjoying the lovely spacious atmosphere, the friendly staff and the incredible range of equipment available, providing endless ways to shape your training routine. Thanks guys!

   almost 3 years ago

1. Kevin O'Dwyer ★★★★★

   Currently really enjoying improvement swimming lessons with Mark and Learn to Swim, at Fitness First Cottons. Mark is very professional and also very personable, clearly born to teach. He’s hands on, in the water with me, setting fun tasks with various bits of kit and isolating different aspects for scrutiny. The 20m pool at Cottons Fitness First is very neat and kept at a very pleasant warm temperature, which is very welcome in these winter evenings (for general feeling, think Spa... rather than public leisure pool). It’s never too busy and I’ve often had the lane to myself. The changing rooms and facilities are excellent. The Fitness First staff are very welcoming, friendly and professional. The general vibe is positive, fun and well managed. The gym itself looks spacious, well equipped and is a bit of a hidden oasis, conveniently right beside London Bridge station but tucked away underground from the hustle & bustle above. Check it out :-)

   almost 3 years ago
2. Maria Holloway ★★★★☆

   Very nice facilities and staff at the reception are always friendly, welcoming and very helpful especially when you arrive there on the first day. The swimming pool is good size and Mark is an excellent teacher. The changing rooms are spacious and the showers are very good, something important to me.

   almost 3 years ago

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