Pequeño Burro Restaurant in Shrewsbury

Reviews

1. Ru Sikorskyte ★★☆☆☆

   The food was great, but the service was extremely poor. We sat outside waiting for someone to take our order, not realising we had to order at the bar. The woman serving kept looking over at us without offering any guidance, which felt quite rude. The whole experience was just poor and we didn’t feel welcome at all. I wouldn’t recommend the place to anyone based on the service alone.

   almost 10 months ago
2. Santino Regis ★★★★★

   Great little restaurant. We went for lunch, ordered a couple of a Pacificos for only £4.50, hard tacos and the fried jalapenos. Everything delicious. The lady also brought our dog some biscuits, so 5 stars from the pooch, too

   1 year ago
3. Temisola Fajana ★☆☆☆☆

   The lady that attended to us was bitter, rude and combative. She yelled at my friends and i for closing the blinds when the light coming in hurt our eyes. she was mad at us for spending “too much time in her restaurant”, claiming that we were on a reserved table, even though we had paid for our food upfront and in one of the other reviews it stated that the restaurant did not accept reservations. she also yelled at us for not liking the food and requesting to return our drinks, even though we asked if we could return our drinks in exchange for different ones after barely touching them and were declined. the food in question came cold and genuinely tasted like it was put together by a 7 year old who has no ties to mexico whatsoever. all of our “dishes” remained almost completely intact. we hesitated to complain to the staff there because we were nervous and didn’t want to come off as fussy. but the drinks were underwhelming and falsely advertised and the glasses in which they arrived were dirty. the overall setup of the restaurant was shabby and the ambiance was off-putting. i struggle to find anything good to report about my visit here. the highlight of my experience was leaving and i wish any of this was an exaggeration. do NOT go to this restaurant unless you wish to receive abysmal food and services edit - the lady that is presumably a manager is claiming that we staged our visit there and made noise disturbing other customers - as if we had nothing better to do than spend our saturday afternoon in that supposed restaurant. we were quiet; the store was empty besides us (as shown in the photos) and we can see why…

   almost 2 years ago

1. Nifemi Adeyemo ★☆☆☆☆

   Extremely poor service, the owner was screaming at me and my friends for not eating our food (which was horrible btw) which she claimed was “loved by all”. What type of business scolds customers for not eating the good after they’ve paid? And for that we were kicked out of the store, despite the fact that we didn’t even request a refund for the food. Horrible service will never be returning! Also we are in and were not given plates with our food even though we ate in. Response to reply: To say “staged” is insane… we don’t know you and we don’t live in Shrewsbury. For the sake of your failing business endeavour to prioritise customer service. Ps we were told to go upstairs and we’re taking pictures of ourselves not your dirty shop! Also we didn’t make any noises and no one came into the store bc your business is a flop!

   almost 2 years ago
2. Maggie Makinson ★★★★★

   It’s such a cute little restaurant. the staff are brilliant, I don’t know much about the different Burrito fillings but they were so knowledgable and patient with me. The food was lovley and very reasonable priced, would definitely recommend. It’s a shame I don’t live closer or I would be coming here all the time!

   almost 2 years ago
3. Thomas Gregory ★★★★★

   I was apprehensive about trying this place after reading the bad reviews (because they’re the ones you read) but I’m glad I saw past them. My wife and I like to eat at small independent places and wanted to try somewhere new. We ate in and although it was small inside it was a good atmosphere. Staff were friendly in contrast to other reviews. Food was great, and when I say great it was fantastic, burrito was full of flavour and just the right amount of heat. One of the reviews I read mentioned them serving cheap nachos, I was expecting supermarket version of Doritos but we were served what I can only describe as authentic Mexican tortilla “chips”. My only criticism our food wasn’t served on plates but as they serve Mexican “street food” I get the reason behind it. Burritos wrapped in foil and a paper wrapper as tradition and nachos in their own cardboard box were fine by us. We both said we will go again as it would be a good place to grab food whilst meeting friends in town, the lunch deals caught our eye. Breakfast burrito looks like a winner, can’t wait to give it a go as well as the pulled pork in the toasted bun. Salivating at the thought of it.

   almost 3 years ago

1. kathy freeman ★★★★★

   Stumbled across this little gem and so happy we did. Mixed bean burrito and a chicken dish with nachos were both perfect. Just spicy enough and genuinely tasty. Good honest food you don't get too often now and so reasonable. Plus Frida (Kahlo) the impeccably behaved dog added an extra warm welcome. Cannot recommend this place highly enough.

   almost 3 years ago
2. N ★★★☆☆

   Burrito was nice - maybe could have used more vegetables. Nicely put together though, but maybe lacking some flavour. Vegan alternative to meat was beans, but would have probably been a bigger fan if there was a jackfruit substitute, or something along those lines Appreciated that the loaded nachos were able to be made vegan. They were tasty. Found it odd that there was a female toilet but no male - was told to go across to the market. Seems like it could just be a unisex toilet for simplicity?

   almost 3 years ago
3. Justin Cann ★☆☆☆☆

   Horrible customer service. Items were missing from our order and instead of sending them to us, they initially lied and said that we had the items. Then they said that we didn't order the items. Then they admitted that we we're not sent them but refused to refund us. 0/5. The food that we did receive was cold bland and unsuitable for human consumption. Only purchase from here if you want to add items to your compost heap.

   almost 3 years ago

1. Molly Hilton ★★★★★

   This place is just across the road from my work and the smell is incredible! I had the soft shell taco's and they were so tasty. The pulled pork is mouthwatering. The Churros were perfect. Quick and friendly service!

   almost 4 years ago

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