Gourmet Chinese Takeaway Restaurant in Plymouth

Reviews

1. Anna Farish ★★★★★

   I use for take away only but have never been dissatisfied

   almost 8 months ago
2. Brad ★☆☆☆☆

   Have previously used this takeaway several times and has always been good. Ordered tonight and it was absolutely disgusting, I’m a person that puts leftovers in the fridge, this went in the bin, I actually didn’t even eat mine (crispy wontons, they were dripping in grease, the sauce was dayglo pink), my husband’s Singapore rice was bland and the sweet and sour prawn the same, dripping in grease with a dayglo sauce. I’m an avid Chinese food eater and I can honestly say I have never had such a bad Chinese meal. Never again

   almost 11 months ago
3. Jack Clarke ★☆☆☆☆

   I’m not usually want to complain, but this was really something. I ordered crispy chilli beef and I understand it should be crispy but this just turned to dust when I cut into it and it tasted like cornflakes.I rang up to complain as it was really not very nice. I was told “ sorry there’s nothing I can do. That’s just how we make it” he said it wasn’t actual strips of beef it was really thin strips to make it crispy…and that there’s nothing that can be done. Well, the was for sure no beef in it, no structure at all to it just like a crisp. So I tried to eat it but I was struggling to swallow it, considering I was hungry, I couldn’t eat it. I called again and queried it and asked to speak to the manager to which he went quiet for 2 mins then came back saying the manager asked me to bring it back to get a refund. So out I went for the second time hoping it would get sorted, but was told I couldn’t get a refund, I had to request it through just eat…so I said can I not just do it in here to get it sorted? He said ‘Yeah sure’ then I waited a few mins and he came back saying ‘Jo we can’t do it here’ so I asked why did I waste more fuel bringing it back then? So he replied ‘Because you didn’t want it’ They didn’t even check it or apologise in anyway…I’m really disappointed, I remember that Chinese always being amazing but seems it’s gone downhill now :(

   1 year ago

1. terry jackson ★★★★★

   We have only recently started using the Gourmet Chinese takeaway due to my dad wanting to try somewhere different and came across the takeaway by chance. We have had several meals now from them and have had an excellent meal each time. They do get very busy at times, so if you wish delivery be early or patient waiting on them answering but better still, we found it very easy and convenient popping into the shop. Please be aware that they are cash only and cash on delivery. Please try. im sure you won't be disappointed

   almost 2 years ago
2. Tasha Jane Goss ★★★★★

   Amazing portion sizes, very fresh and delicious!

   almost 3 years ago
3. dave hopkins ★★☆☆☆

   Placed an order on Sat21/01/23. First time this year after using Gourmet for a long time. Different person on the phone could hardly understand. Collected and paid in cash as no Card machine. got over £4 in change in 50p's,20p's and 10'p . no other change in till. Got home after 5 mins and food looked awful. The Egg fired rice looked burnt, one meal that was the gourmet special which we have often had hardly any meat ( which was unusual) and very dry. Tried to call to complain but engaged for ages so ate what we could. Learnt later on line they have changed hands and old owners have moved to the Happy house in Elburton Village. Also learnt that their regular driver left after 3 days of new ownership because of complaints from Customers. AVOID at all costs... We Will never use them again.

   almost 3 years ago

1. Aaron Barr ★★★★★

   Regularly order from here and definitely my favourite Chinese in Plymouth, having tried many. My usual order includes the hot and sour soup, a solid spiciness, but excellent balanced flavour. The various ribs are always excellent, but would recommend the Kung po. Sweet and sour chicken Hong Kong style is always well cooked and succulent, with the sauce being a good consistency. The salt and chilli chicken is always crispy and has a good kick to the spice. Salt and chilli chips are spectacular and highly recommended. Good curry sauce, which I consider to be difficult to come by in Plymouth. Rarely have issue with delivery and food always arrives hot. Will continue to order from here and look forward to our next order.

   almost 3 years ago
2. Richard Andrewartha ★☆☆☆☆

   Dont use this place me and my partner was off sick for a week plus food was stone cold and over an hour late disgusting!!!we phoned food and hygiene to let them investigate but as i complain to the restaurant they have probably coverd there tracks ! Owner phoned me but was not intrested at all in the fact we had food poisoning from his restaurant and wasn't even offer a refund so instead ive now posted this review on multiple platforms and will continue to let people know not to use this business unless they have so consideration and refund my money back .

   almost 3 years ago
3. Nigel Bowen ★☆☆☆☆

   Sad to see the state this premises is in. It is dirty and scruffy inside and out, I hope the kitchen is cleaner! One of the newspapers on the waiting area table was dated Sep 2021! It is now April 2022. The prices have gone up yet again and they asked for an extra 10p for the bag. I said no on principle but they said I would not be able to carry my food without one! The food was underwhelming and not as well prepared as it should have been ( some items hot, some cold, stodgy limp batter, all mixed up and leaking because they hardly fit in the 10p bag, which had been done up so tight I had to cut it open!! Ironic.) The only reason I have given 1 star is that the staff were polite. Sadly, what has been a good business, is not so anymore. I will NEVER go back.

   almost 4 years ago

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