Café Roux Willenhall

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Reviews

1. Bhadar Chopra ★☆☆☆☆

   When you walk in you can tell by decor it's trying to be upmarket if that doesn't give you a hint the prices will. Tables and chairs was very nice though. Very expensive for food, quality, and service. We ordered and wasn't told that they was out of breakfast food so plates came out empty and uneven, missing items. One sausage on one plate half a ramekin of beans on the other one with black pudding, no fried slice, no mushrooms, etc... Took a while to get someone's attention to ask even tho there was four servers stood around doing not alot. Was then told they was out of breakfast and that extra bacon had been put on plate. Seem very disorganised as sent worker out to aldi to get ingredients, we was then thinking they could have done that for us too. I won't be returning not even to go for a drink here, as i was planning on. Only had three pulls on, one of which is an ale, fridges where empty even the fizzy soft drinks there was no choice. I think it's aiming at people that just want somewhere to chat and snack, or day drink a bottle of fizz, but there's no choice you can not see anything as it was empty and the servers are more interested in there own conversations than customer service. Think this place is trying to aim at people that would never go here or once they do and receive sub par service will never return. Hence it was empty. Highly dont recommend.

   almost 4 months ago
2. Kerry Fenner ★★★★★

   Food was lovely & plenty of choice, service was good although we didn't have much interaction with staff other than ordering and delivery of food to table, nice atmosphere, not too busy. Cakes in the cabinet looked amazing!

   almost 4 months ago
3. Adele Sambrook ★★☆☆☆

   Book a Prosecco afternoon tea for 13 people for a special occasion! We arrived at 12 and the table was all set up ready for us. We went to order a bottle of Prosecco only to be told that they were busy the night before and haven’t got any Prosecco I asked if they had Prosecco for the tea and was told that they were getting some for us, after 10 mins one of the girls come over n offered us champagne instead which was fine so we just ordered a cocktail while we waited for them to serve the champagne! The cocktails were awful, I honestly don’t think there was one drop of alcohol in them at all, just tasted like float fruity pop! I couple of other people ordered cider only to be served Aldi own cider and changed nearly £5 for a can! After waiting nearly 45 mins we still hadn’t been served the champagne, I went to the counter to ask when the drink would be served only to see that they walked over to Aldi n got the Prosecco which was served instead of the champagne and it was warm! Food arrived after nearly an hour and just seemed to have been rushed and chucked on the plates, some sandwiches were cut tiny like half the size of a finger sandwich a was missing filling’s, the cakes were ok but again looked like they got them from Aldi! When we went to pay, a couple of people were complaining about the food n serve but the girl on the counter didn’t seem interested and said there was nothing she can do as no managers were there! Overall very disappointing visit, not worth the money we paid at all, should of put drink aside knowing that they had a Prosecco afternoon tea the day after the busy night before or stocked up in the morning before we arrived, feels like we were forgot about and was just running to Aldi to get things for our tea

   almost 5 months ago

1. Tim ★★★★★

   A great local cafe with great coffee, a comprehensive menu and a good selection of cakes and sweet treats. The staff are very accommodating to menu requests and take the time to clearly explain thier menu items. We often look forward to returning when in the area. The only negatives are the fact that it closes too early and when booked out for private functions these closings are not publicised, resulting in wasted trips over only to find you are not able to be served.

   almost 7 months ago
2. Karina Chong (Karinajean72) ★★★★☆

   We came to this place by accident led by Google, thinking it was a Cafe Rouge. We tried it anyway. The staff was very friendly. They took our orders quite quickly. But by the time our food was brought to us, which took a long time, our lattes had gone cold. They gave us fresh new lattes on the house, which was very kind. The food was presented nicely and tasted very fresh and good. Love the decor and atmosphere. I would highly recommend this place.

   almost 3 years ago
3. Ellie Young ★★★★★

   Had my Baby Shower at Cafe Roux this weekend, we had afternoon teas and exclusive use of the venue due to the number of us. Angie and all of the staff were most accomodating and everyone had a fantastic time. Food and drinks superb as usual and staff can't do enough for you. Thank you for helping us celebrate!

   almost 3 years ago

1. Kam Kaur ★★★★★

   This lovely cafe is on our doorstep. We came here for the first time last Friday and had a delicious eggs Benedict. It was really tasty, so we decided to come back today. Didn't disappointed ;)

   almost 3 years ago
2. Dayton Grey ★★★★★

   5***** What a fantastic find! My wife LOVES afternoon tea, and we discovered this place. Everything was perfect, from the welcome, to the decor, the friendly, efficient service and the afternoon tea itself. Realising I knew the owner was the icing on the cake haha. Fab guy and brilliant soul singer - who blesses his customers with his vocals each weekend. Will defo be back very soon, will join you for a tune or two mate! Thanks so much to Mike and all the staff. We had a really great time!

   almost 4 years ago

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