Tesco Northcott

Reviews

1. Bob ★★★★★

   Decent stock, but not enough self service tills

   almost 2 months ago
2. justyna kus ★☆☆☆☆

   I went for some quick shopping with my son late in the evening on October 9th. The man who was in charge of the self-checkout area was extremely rude and vulgar. He was rushing us so much that everything was literally falling out of our hands. He said that everything had to be scanned by 11 p.m.! I was in total shock! I can totally understand that they were closing at 11pm but I was ready to pay before that time! Unacceptable behaviour of this gentleman! After working a 12-hour shift, the last thing I wanted — but had to do — was go shopping late at night. As a former Tesco employee, I find this level of customer service very poor and honestly, embarrassing. That man should definitely go through customer service training! I’m very stressed and disappointed.

   almost 4 months ago
3. Bethany Bloomer ★☆☆☆☆

   Literally do not waste your money on the Raspberries cause they will end up straight in the bin like mine, brand new pack opened to find worms, flies, spiders, webs everything all over them , disgusting

   almost 6 months ago

1. Graeme Kerr ★★★★★

   I once watched a pigeon pick up an almost finished cigarette butt and get the last few draws out of it, right at the entrance to the this supermarket. It then spat it out and walked on in to do it's shopping. You don't see that every day. Five stars.

   almost 9 months ago
2. Anne Jones ★★★★★

   I went to Tesco this morning Saturday 1 February with the intention of buying a light bulb, a lovely member of staff called Tracy, who was doing online shopping stopped to help and was extremely helpful, this lady went beyond her normal duties and deserves full credit for doing so. Tesco should award such staff like Tracy, who are such an asset your team.

   1 year ago
3. M m ★☆☆☆☆

   I have to agree with all the previous reviews. Tesco Northcott is a tip, staff do not care about the customer. I stood at the service desk while the attendant had a conversation with a customer unrelated to the store or products. She had a que of people waiting. Shelves are empty, store is a mess. The store manager should be ashamed and tesco main office should be embarrassed at the way this store operates. Let's push for a new store in this area. ASDA with a proper management structure. Tesco, please move out.

   almost 2 years ago

1. Del Boy ★☆☆☆☆

   Been going here for years. It was a 5 star store, but that was some years ago. There seems to be an increasing number of temporary casual staff which is reflective in the experience. You know when you reach in the back at the end aisle expecting a fresher date only to find it was today's. I've come home quite a few times now with out of date stuff. Could you give the shelves and signs a clean that are thick with dust. Today I had to lift down 2 boxes of things from the top shelf for people. Same for me in the dog food. One staff member on click and collect on her mobile chatting at the end prime bit and a click and collect with yoghurts/ham etc just left unattended. There were around 4-5 cardboard things at the bakery, like they were hiding the stock.

   almost 2 years ago
2. Eva Craughwell ★☆☆☆☆

   Was in Tesco tonight. There was one checkout open, stood in the queue for 25 minutes while the till operator had a great conversation with the customer in front of me. Couldn't open another till as there was noone to put on, you'd think they'd have more than one person able to operate a till! The shelves in the chilled aisles were bear. Pathetic service!!

   almost 2 years ago
3. Barry Douglas ★☆☆☆☆

   Really terrible experience dealing with the customer service team, the attitude of one or two of the members of staff was completely appalling. Left word for Scott the Manager to ring me back to discuss my grievance but never heard back. Such a bad experience from start to finish.

   almost 3 years ago

1. Gemma Topping ★☆☆☆☆

   At self service scanning clothes when a member of staff is breathing down my neck asking me where my receipt was as I had just scanned my card.She then takes it upon herself to open my bag and look through my belonging from another shop.She finally got the receipt and took the tags off my items I spent 70 quid on last time I'll be near Norhcott

   almost 3 years ago

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