Great place, really enjoyed taking grandson to the soft play and his mini kickers. Going to try the pool sometime soon.
One of the only 50m pools on Ireland. Great for children and groups also. Has everything you need at a leisure centre /sports complex.
Had fun, not as much in the leisure waters area as we expected but an hour went by reasonably quick and the kids had fun in general. Food in the cafe was pretty good and service staff were very lovely
Been here while we stayed in the area visiting friends and family. Ive swam a few times and used the cafe to work. Internet isnt brilliant, but good enough for what I needed. Lovely staff. Changing facilities good enough, have the basics. Showers nice and hot. Lockers are £1.
The sauna was once again broken and the steam room disgusting and in awful condition again today. Are they ever working? It’s been weeks. Steam room was cold and sputtering out some lukewarm mist, no steam at all …. Again. Tiles broken, the “health suite” is a bombscare and feels like you’d catch something from it. Left after about 30 seconds. The lockers, sauna or steam haven’t been looked after in a decade. Hard to find a locker than isn’t broken or damaged. How on earth are the council set to renew SERCO’s leisure centre contract? Aurora is an absolute dive, every time I’m in something new is broken and takes months (if ever) to get fixed. I only wish the council / a locally run trust had taken it over again, or an operator that cares such as Better Gym who run great facilities in Belfast… but looks like another decade of SERCO decay running the place into the ground in the name of corporate profiteering, subsidised by local ratepayers as always. Really regret paying the £9 day entry - I cancelled my £40 a month Aurora gym membership 18 months ago, and it’s the best financial decision I’ve ever made.
Marketing/ external comms team needs to move out of the 1990s and into modern day. Posters communicating pool closure are not sufficient. It’s fine to use them, but not in isolation. Please enter the 2020s and communicate to your customers the way every other business manages to do. Whilst on the topic of archaic marketing methods, using dozens and dozens of plastic balloons to promote an event is irresponsible. We should all lift our game when it comes to single-use plastics and a community-focussed business like this should be demonstrating best practice. Management needs to lift their game.
horrendous facilities with extremely poor sauna for the size and money that was put into the build. rude staff. pure gym much more clean, functional and pleasant.
Very disappointing, how the standards have fallen in Aurora. We booked in to go to the slides. Came all the way from Lisburn just to find out that the main attraction ramp slide is closed. One of the jakuzzies also closed and the other one is full to the rim with kids at all times. Yet they charge you a full charge when they obviously not providing full service. At no point the customers are informed about reduced service so they could have a choice to pay a full price for half service or choose not to go. Shouldn't it say on their website that the main attraction is out of function.. When approached , staff on the slides could only come up with , 'aw-i don't know why it's closed, it will re-open sometime , but aw- i don't know when'..Would not recommend this place. There are better places to go for slides in NI am afraid.
Good facilities but full of children, hard to get a good workout in when there are so many kids in the gym. The kids tend to walk around a lot get in the way, not respect space, hold up equipment so a long time while each little boy has a turn. Have moved to another gym where kids aren’t allowed in the gym.
Excellent facilities and friendly staff. Well equipped gym, good variety of classes offered and most importantly brilliant swimming pool with experienced swimming coaches. Also if you are a parent of a child in swimming classes you are actually welcome to sit and watch yout kids training. 5 stars
Bangor Aurora Aquatic & Leisure Complex is located at 3 Valentine Rd, Bangor BT20 4TH, UK
You can contact Bangor Aurora Aquatic & Leisure Complex at +44 28 9127 0271
You can find directions to Bangor Aurora Aquatic & Leisure Complex by following this map link