CeX Electronics Store in Belfast

Reviews

1. Roisin H ★☆☆☆☆

   Both staff were extremely rude and unhelpful, stated categorically store credit could only used if you had actual receipt from trade in. When I said I didn't think that was accurate and in the past I had been able to access my account with card and ID they dismissed me with ' we can't do anything, contact our customer service centre' details of which they could not provide. As the only customer in an empty store there was no excuse or reason for this, just really poor customer service. On a day when every other shop was packed and this one empty its clear why. Rude, unhelpful and unaccountable staff who just love to say no. Uodate: The claim that a voucher is required in addition to my Unified Account and Photo ID is contrary to your terms and conditions and in store practice for the past 10+ years. It is also a clear attempt to prevent customers from using their existing credit in an atrempt to force us to pay cash instead. Your empty store 2 days before Christmas is a clear message from your customers about how we feel about this kind of service and behaviour. I personally will be using eBay and Gumtree from now on.

   almost 8 months ago
2. Brendan Gavaghan ★★★☆☆

   Couldn't sell a mouse or cd drive, was unimpressed, but they do charge less and have some diamonds in the rough

   almost 10 months ago
3. Sayantan Basu ★★★★★

   Amazing place. Time is not linear here. I have lost uncountable hours. The place is a heaven for gamers/tech enthusiasts. Worth a visit and purchase. With 5 years warranty and 48 hours return policy, it’s the best second hand shop anyone could ever visit. Staff are super friendly, knowledgeable and helpful.

   1 year ago

1. Liam O'Hare ★★☆☆☆

   Bought a phone with a dodgy charging port. Returned in less than 24 hours as was told if I wasn't happy I could return it within 2 days and get a voucher. Told it needed to be booked in for a test and then they looked at it and told me there was a build up of dirt in the charging port and to go to Phone house and pay money to get the phone that THEY sold me less than 24 hours before hand. Then tried selling me some nonsense about how they pair leads with phones and I couldnt return it without the exact lead they gave me or I could not buy another one of the hundreds of phone leads that I know live behind the cex counter for the phone as a replacement. Was unable to log out of my samsung account so will be back tomorrow, but I really feel like the staff are making out that I am trying to scam them and run up the 48 hour return guarantee, which I do not appreciate.

   1 year ago
2. Grzegorz Zuwala ★★★★☆

   Good place to sell unwanted tech/collectables. Good place to buy tech if U don’t mind used items (all items I bought were class A which mean almost brand new, and they looked this way) Friendly staff (remember David as he called me couple times regarding item I left and he was always polite and professional).

   1 year ago
3. Antaine (aolbfs) ★★★★★

   Quick and easy sale of my old phone and a good price.

   almost 3 years ago

1. Stephen Engelen ★★★★☆

   One of the staff members spoiled Santa for my kid!!!! Otherwise decent wee store

   almost 3 years ago
2. Claudine Mooney ★☆☆☆☆

   Overpriced even whilst trying to trade goods the exchange rate is truly awful would not recommend

   almost 3 years ago
3. paula L ★★★★★

   Great store bought a few things from here ...

   almost 3 years ago

FAQs