Dukes at Queens Hotel

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Reviews

1. zzz ★☆☆☆☆

   Had a booking cancelled because they accepted an offer from the home office to house economic migrants as a long standing customer i hope when this contract is finished people boycott this hotel absolutely disgusting

   almost 2 years ago
2. Raymond Rooney ★★★★☆

   A lovely spacious room and comfortable to say the least. My only concern was I had a fall down the first flight of stairs where I hurt my back the staff had no signs out to say they were cleaning the stairs,when I put my foot ot hard metal / plastic edge off I went up in the air the staff were more interested in given off to the young woman who was washing the edging of the stairs.we as 4 were only in and we're heading out for dinner when this accident took place. This was total negligence on the hotels part but I got myself up and went on my way . They were sorry that I had an accident in which they were negligent and since my accident I've emailed them for a response.ive yet to get an proper apologu from this hotel for my accident . I'm not one for claiming against the hotel As i am not but some sort of recompense like a long weekend stay with all the trimmings would do for myself and the ,3 others I was with is all it takes for this to be over .not one owner has phoned me to ask how I was . may be a solicitor would be able to get a response. Enjoy your stay but hopefully you don't come a cropper as you'll never hear from this hotel.

   almost 3 years ago
3. Alexander Belenkiy ★★☆☆☆

   This hotel is closing as they say. We booked several rooms in August but they suddenly canceled our booking in the middle of June. Now it will be extremely hard to find anything affordable in Belfast. Well, if they really closing down that's pity but it will be real shame if they canceled our rooms to raise more money from the room price.

   almost 3 years ago

1. Celine B ★★★★★

   I loved it. Lisa our host/receptionist was tops. She made us feel very welcome and had lots of suggestions to offer. The room was lovely, big, right temperature, nice coffee machine... can't fault the place. Breakfast Veggie fry was lovely too

   almost 3 years ago
2. Tracy McMaster ★★★★☆

   Staff are always very polite, hotel is always very clean. The breakfast is very nice too. Weve stayed in some beautiful rooms and other times the room isnt nearly as nice - but still clean. Price was the same so was a little disappointed. The bar has lovely cocktails and staff seemed nice however when we were there, most tables were 'reserved' and no group arrived the whole evening. We sat in the beautiful smoking area with heater on as there was nowhere else to sit. Basically if you get the nicer room, you're doing great. It's not the cheapest hotel so I expected a little more.

   almost 5 years ago
3. Anna Dinse ★★★★★

   The employees at the reception were amazing. We had big rooms with a few little things that need repair, but overall still fine. The beds were super comfortable, we slept better than at home. Big bathrooms. Very nice breakfast. We would totally come here again.

   more 6 years ago

1. al milhouse ★★★★★

   Was pleasantly surprised at how nice and comfortable the hotel is from the front to the bedroom. The staff we met have been extremely friendly and very professional. The bar was very warm and a nice different to the rest. The bedroom is absolutely massive with an out of this world bed you will sink in to. Only thing now is we are looking forward to breakfast in the morning and can't wait. Would we stay again.... Yes.

   more 8 years ago
2. fergal k ★★★★☆

   The staff are friendly (a little abrupt at breakfasts busy time). The rooms are spacious and clean. The light in the room was limited due to a small high window. The self closing doors to rooms have a loud bang, so expect to be woken early as people come back from breakfast. The breakfast was well cooked, but minimal. Took about 15 minutes to walk into town, and there is a decent selection of food and drink nearby.

   more 9 years ago

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