Motel in Belfast

“I recently had a complimentary stay at this establishment to compensate for a previous stay which was less than desirable. I held off reviewing the hotel until I had given the chance at redemption and I'm glad I did. There were a multitude of problems during the initial stay but the complimentary stay has definitely won me over. The service was fantastic, friendly staff and an absolutely phenomenal suite with stunning views of the city centre and an extremely comfortable bed so we had a brilliant sleep. Breakfast was delicious and there were plenty of options to suit all tastes including a vegan section. I would absolutely return and would like to thank the staff for providing a 10/10 stay.”

“This wonderful hotel is located in the former White Star Line drawing rooms. The windows have been preserved, creating a particularly cozy atmosphere, and there are numerous paintings with photographs of the Titanic and all those involved in its construction. The hotel is clean, and in the rooms you'll find a book about the hotel with numerous photos on the desk. The showers are clean, and the staff is polite.”

“We visited recently for Afternoon Tea and had the most wonderful experience. From start to finish we were made to feel very pampered and the service from the staff was first class. Special mention should be made about Ryan. He was positively charming. Nothing was too much trouble and he seemed to know exactly when we needed refreshed tea/coffee etc without being called upon. My niece is due her first baby shortly and he was so engaging when he spotted both her and the near life size balloon teddy. Ryan you were a star! We hope your Manager realises how lucky he/she is to have such a valuable staff member who ensured we will book a return visit.”

“I stayed here while visiting Belfast. The hotel has a great location by the river, just a few steps from downtown and the old town. Everything met my expectations — from the room to the food and the customer service. A special thank you to the person who checked me in. She took the time to ask about us and, since we love hiking, she recommended a visit to the Mourne Mountains. We went — and it was absolutely amazing. Thank you!”

“Had the best Santa Sunday carvery experience. Food was amazing, staff were so attentive and a massive shout out to head chief Jay and his amazing team. Very Family friendly with a massive selection of food suitable for everyone. Such a great experience and an amazing pre Christmas dinner with the family..I'll definitely be back”

“The most comfortable bed ever, could have slept for a week!!! By far the best breakfast I have ever had at any hotel and I travel for business so stay in hotels 200 nights a year!!! Staff were fabulous too A+++++++ 1000000% recommend this hotel”

“Very well positioned, specially for people without transport. Reception was very helpful and accommodated every request. Some tour groups kings of dominated the common area, but that isn't the hotels fault. Room was comfortable. Only criticism is that i would have preferred a secure wifi link rather than an open one”

“The room was perfect for my stay in a very nice and quiet neighborhood. What set it apart, was how incredibly friendly and professional the staff was. They provided me with Five Star service, which I don't expect from a Three Star hotel. Will definitely stay here again the next time I'm in Belfast.”

“Very convenient to everything. Buffet breakfast was very good. Problem: no jam, marmalade, Bananas. Limited cerals choices. Other wise. Good. The Lady @ check in outstanding, so helpful & caring. Met her a few times as she seemed to work a lot. Nice chats. A treasure for sure. In regards to the items in the bar, very limited. We. Will be back.”

“We had a fantastic stay at Benedicts. We booked the dinner, bed and breakfast deal and upgraded to an executive suite (book direct with the hotel - not through booking.com). The food was excellent as was the service (from reception to the bar and restaurant) The room was quiet despite being at the front of the building and the bed extremely comfortable. Thanks to all staff members that made our stay perfect. Loved the Halloween decorations throughout too.”

“Spent 2 nights here and cannot complain about anything. From checking in to checkout everyone was so helpful and friendly. Lovely clean room, nice breakfast. Perfectly situated with 5 minutes walk to the shops, loads of bars and restaurants nearby. Only downside was the cost of a taxi from the Airport £49. But we got the bus back £9. Will definitely return thanks for a lovely stay.”

“Love love love...We enjoyed a brunch with cocktails and spent time afterwards sitting outside in the sunshine before popping off around Belfast. We ended our evening by stopping in again for one last tipple before we headed home. Really attentive staff and one bar man in particular was an absolute pleasure; nothing was too much; a true old school attentive service. We left feeling so Glam and cared for. Thank you.”

“We stayed here in September 2025. We usually are quite happy staying at a Hilton and this was no different. The people were quite friendly. We had breakfast each morning that was quite delicious. The location wasn't that great as it was difficult finding nearby restaurants. So, we ate dinner each night at the hotel restaurant. The meals were very nice. It was a nice quiet atmosphere and really very pleasant. The rooms were comfortable and nice and clean. All in all, we had a very comfortable stay.”

“Love this hotel. Check in was friendly and nice and I got a late checkout when we left because I’d joined Ihg rewards a few years back. The room was smart, clean. Amazing shower. Comfortable bed with white cotton linen. The cleaning staff are the best. Tea/coffee in the room. We were very happy The location is great. It’s on the end of historic Sandy Row. Right by the grand central station trains and buses. Close to The Crown Pub which is very famous. Easy walking distance to the centre full of shops and great places to eat. Tip if you’re coming from the station look for a place called Halt. It’s got a bright yellow entrance. If you walk in and go straight to the other end you come out at the hotel. (Plus it’s a fab place to eat.) The holiday inn breakfast is the best. Every item is well made and thoughtful. Items vary from day to day. We loved Anna who was a waitress there. So kind and friendly. Nice vegetarian section too. All together a lovely stay. We felt at home there. We’d definitely stay again.”

“Lovely hotel, good location and friendly staff on check in. Room was really clean and well appointed. I had spoke with live chat prior to staying, they helped arrange a birthday surprise for my fiance, which was great! Breakfast was lovely and not too crowded, bagels were delicious along with waffles. This hotel also has a well equipped gym, with enough machines to get a decent work out.”

“Staff was very friendly and helpful especially night staff! Rooms were clean and nicely set up family room with 2 singles had 1 temporary bed. Came to check in at 3.30 had to wait just under an hour to get into the room but staff was very friendly about it and to be expected on a concert night. Room had a nice view and location was absolutely ideal for going to a concert in the SSE. Breakfast was a good price had a really good selection well worth it. Would stay here again”

“This hotel is in prime location. Overall stay experience was great with good breakfast, lovely staff and a clean comfy room. Third-time lucky: initial room, and second room after a reallocation, had a foul smell from the bathroom. Debbie and Jake on reception were very helpful and found us a third alternative room which was fresh-smelling. We made use of the luggage store at the hotel, also. This was quick, easy and super convenient.”

“The experience from start to finish was first class. The Hotel itself is just beautiful and comfy.....Bar, Restaurant and rooms. We stayed in a club deluxe which was priced at £115, very good for Belfast. Staff were very nice and helpful; and the beds were so comfy.”

“Room was very small but had everything we needed. Could do with a tiny fridge but still ee were happy with all. The bathroom was lovely, modern and clean, had soap and clean towels for us. Staff were very nice, breakfast warm and tasty with nice coffee and fresh fruit, plenty of space to sit and enjoy it. The hotel was quiet, beds comfortable, had grest sleep. It also has a nice clean and modern gym. I would definitely stay again.”

“A truly wonderful hotel. Spotlessly clean and fantastic customer service. My only little moan was with regards to breakfast, it was stated that it was available till 11am however on arrival at the dining room there was nobody around to serve me and a notice on the wall informed that breakfast was only served till 10am.... I was there at 9.55am???? So unfortunately I left disappointed and hungry!!! Truthfully, regardless of that I had a great stay.☺️”

“We really enjoyed our stay at The Avenue Belfast! The morning of our arrival we got an email with all the important details including the code for the key safe etc. Our Room and bathroom were both really clean and seemed to be freshly renovated. The common area was cleaned daily and the housekeeper was a real sweetheart! He gave us two umbrellas, because we forgot ours at home and it was pouring outside. Thanks again for that! When coming to visit Belfast again, we'll surely stay at the avenue Belfast!”

“Great rooms, greater staff, one of our colleagues fell ill and they were absolutely great and hospitable in accomodating our every need, even changed sheets at 9pm without hesitation. The ladies at reception were lovely. The breakfast was great too. Couldn't recommend more!”

“Really helpful staff. Turned up several hours early hoping to leave our bags so we could go and explore Belfast before check in, and the room was ready so they checked us straight in. Came down early for breakfast on our last day, ready for an early flight, not realising it was served later at the weekend, and they were happy to accommodate Room was clean with everything we needed. Nice bar area. Excellent location. Reasonably priced. Would definitely go back. Thanks!”

“First time visiting the hotel and very impressed. From a fantastic welcoming, taking drinks orders and food orders a very polite and so friendly staff. Beth, Nikita, Chloe and Ronan were so polite and professional with warm smiles. We will definitely be back. Food was beautiful. A credit all round to the Ramada Group.”

“The property was lovely. Loved the decor and it was very clean and well maintained. GREAT central location, just steps from the train station. Quiet, comfortable room -- great bed and pillows. And loved the soft, fluffy towels. Would definitely stay again. :)”

“Of all the places I stayed over 2 years, old bank is probably the best in terms of dignity and kindness. Claire genuinely cares about people which is rare in temporary accommodation/hostels. Laura is lovely, the staff go beyond what is expected of them. I didn't want to leave.”

“I fell in the hotel late at night. Amanda from reception was excellent. She stayed after her shift finished at 11pm staying with me to 11.35pm to make sure I was ok. She went above and beyond making me tea, a nice glass of iced water. She informed her colleagues of what had happened to me that if I needed anything in the middle of the night that they were not to hesitate and look after me. Thank you so much Amanda you made my stay so much more comfortable and showed me that someone cared.”