Premier Inn Lisburn hotel
“Following a minor car accident. I quickly booked a room for the night as I was stranded. On arriving at the hotel I found out that I had booked a room for the next evening and that there were no rooms available. I didn't know what to do as it was the early hours of the morning. The staff in Lisburn couldn't have been more helpful. They allowed me to sit in the lobby until a more decent hour when I would be able to get transport home. Dawn and Natasha helped me to relax after the stressful incident, made me tea and chatted to me during the night. They were absolutely wonderful and showed that they genuinely cared about me even though I wasn't a guest at the hotel. I can't thank them enough. I watched them showing the same kindness to the other guests as they started to get ready for their day. Fabulous ladies.”