DC Lane Real Estate Agent in Mutley, Plymouth

Reviews

1. Michael Smith ★★★★★

   Cannot fault the service we received when we sold our property and purchased our new home through DC Lane. Helen was amazing from start to finish. She sold our house with 24 hours and helped us find our forever home. Also need to give a big shout out to Oscar who chased solicitors relentlessly. We’re not planning on moving again for a long time but if we were to do so we would only use DC Lane.

   almost 8 months ago
2. Louise Clarke ★★★★★

   We approached all the leading estate agents in the local area with some trepidation as we were concerned as to how well our house would sell. The house was a lot larger than most which narrowed our potential market. The agents all gave their fair professional assessments but they lacked something which left us feeling anxious at being able to sell our home in a difficult market and at a higher selling price. And then we met Helen! She oozed genuine enthusiasm and drive which totally overshadowed her competitors. Her professionalism and passion shone immediately. She made us feel that we were more than just another client for her company, inspiring confidence about the whole procedure and eventual outcome for us- and she delivered just as she said she would! She took personal pride in our property and was available to us at all times with queries, advice and reassurance. All her staff are polite, friendly, professional and extremely helpful on every contact. We will always be grateful for her assistance with selling our house which in turn has led us to new opportunities and a new home. We would highly recommend DCLane Estate Agents for all those wanting both a professional and personal service selling their property.

   almost 8 months ago
3. Elizabeth Williams ★★★★★

   I cannot speak highly enough of DC Lane. We were amazed when we sold our house within 24 hours of putting it on the market but having seen Helen in action in the house we ultimately bought through them I am not surprised! This woman knows how to sell houses! Everyone was friendly and kept us fully informed from start to finish. Nothing was too much trouble and they constantly chased and pushed our sale and purchase through as quickly as possible when there were delays in the chain. Thank you so much for everything you have done

   almost 8 months ago

1. mark ohlenschlager ★★★★★

   We have been landlords in Plymouth for more than 30 years but its our time to get out of this market. I first dealt with Helen Somauroo from DC Lane last year 2024 when we put a Peverell house on the market. I liked her enthusiasm and she was the only agent of the three we contacted who actually pointed out that the house we were intending to sell was three double bedrooms and two full bathrooms. The house went live and we received two offers for the full asking price on the first day. Helen and her team were constantly on our case, in our corner, throughout the sale process, liaising with the two conveyancing teams involved with the sale. Needless to say the sale progressed smoothly all within ten weeks. We put a second Peverell house on the market in July 2025. It took ten days for an acceptable offer to be presented (Within 1% of their valuation) and ten weeks from offer to completion. Helen and her team have been right on the mark at every turn. I would have no hesitation recommending DC Lane. Over the past 55 years I have dealt with many many agents having bought and sold over thirty properties locally both personal and BTL.

   almost 8 months ago
2. Laura ★★★★★

   DC Lane were absolutely fantastic when I sold my flat through them. Helen in particular was always on the ball and I felt very confident from the get go that I'd made the right decision to sell through them. While the process took a little longer than anticipated (due to solicitors) Helen was always on the case helping to keep things moving. Highly recommend.

   almost 9 months ago
3. Jacqueline ★★★★★

   IT'S A 10/10 FROM US! Having been dealing with Helen for the sale of a house we can highly recommend her to anyone. She went above and beyond, with calls to us overseas when needed and was always diligent in providing feedback along the way. Helen is knowledgeable and realistic about the property market. She was very proactive in completing the sale. We are very happy with the outcome.

   almost 3 years ago

1. Jason Hull ★★★★★

   Wow! What can I say, flat sold within 24hrs ! Helen is with you every step of the process, very proactive & gets things done! I can honestly say Dc lane are the best estate agents out there in my experience! Thankyou Helen &the team !

   almost 3 years ago
2. Rosie Heath ★★★★★

   I have always wanted to take on the custodianship of a period property and in 2020 the opportunity came my way to buy a beautiful flat in Connaught Avenue Plymouth. DC Lane were the Estate Agents - Helen had even once owned the very flat I was purchasing! Helen, Dan & the entire Team at DC Lane were just fantastic, guiding me through the entire process from purchasing the flat to finding the perfect tenants and everything in between. They have been professional friendly efficient and proactive throughout. I can’t sing their praises highly enough.

   almost 3 years ago
3. Samuel Leo ★☆☆☆☆

   My experience renting with DC Lane was not the best. The place i lived in was barely habitable. The landlord offered next to no help or solutions for my problems with the place. Mould, stenches from the bathroom drains and from the toilet because it wasn’t sealed properly, improper heating, and leaks from the flat above being a few of many, many problems. DC Lane didn’t do anything about it either, even after many phone calls and emails. I feel as if I was taken advantage of because i am young and wasn’t educated about the rights i had as a tenant. This shouldn’t be the standard of a so called 5 star letting agency, they should be more wise about the landlords they associate themselves with and make sure that they’re keeping their properties up to standard. Not only because it’s what’s right for their company and tenants, who pay good money to their company, but because its the right thing to do in general. Take this place with a pinch of salt.

   almost 3 years ago

1. Lucy Walker ★★★★★

   It's really easy for me to just write a review that says 'Five stars' 'Great Company' etc. But for anyone looking to buy or sell a house, I really cannot praise Helen and her team at DC Lane enough. They are more than a business, they actually really care! From my first meeting with Helen, I knew I was in great hands and with someone I could trust to sell my home. She held my hand the whole way and got me an incredible sale price! I think it says everything when I was actually sad to say goodbye once the house sale completion had happened. Honestly, if you are deliberating, do not hesitate to go with DC Lane. (Special mention also to Amy who went above and beyond after hours to bring me a spare set of keys when I had momentarily misplaced my own!)

   almost 3 years ago

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