Lost & Found are an absolute life saver. Growing up in London, the idea that something lost on public transport could be found was about as foreign as clean air. In Brighton, my lost photonic integrated circuit (see below) was found and gotten back to me within 3 days, incredible! My eternal gratitude to Nigel who was the highlight of my visit to the shop, keep up the great work!
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Reviews
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Thomas Clarke ★★★★★
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Alba Grillo ★★★★★
Love these buses. 2-Deckers. The #12 goes all the way down & up the coast to/from Brighton. Views are phenomenal!
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Pierluigi Ariu ★☆☆☆☆
Trustpilot reviews Looks like you’re in Italy. Go to the Italian Trustpilot site Thanks for your review! Brighton & Hove Buses logo Brighton & Hove Buses Your review is pending.Read more Pierluigi Ariu 0 reviews GB Rated 1 out of 5 stars Awful service provided by a joke… Awful service provided by a joke company abusing his monopoly position in the urban area of Brighton and Hove. A good 80% the drivers are extremely careless and rude. Demotivated and clearly instructed to being that much careless, by company policy. I raised a negative feedback as a third party, after I witnessed an unacceptable behaviour from a driver that literally shutdown the door in front of a lady, preventing her to board the bus, without any reason at all. The customer service refused to investigate the case I reported, but engaged me about any other similar episode occured to me. I reported a few, wasting my time, only to find out that they are not going to take any action against the drivers/ episodes I reported. So, to recap, a joke company, with joke policy, paying 36 k per year its drivers for not properly doing their job. I won't using their service no more.
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Papes S ★☆☆☆☆
Most bus drivers are cool, but some are mean, once the door shuts, no entry, even if we’re all just sitting at a red light. Honestly, as someone who mostly drives, that’s one more reason to skip the bus... and one less reason to give way next time.
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Suzanne Bryant ★☆☆☆☆
Was very disappointed sending my mum in to buy tickets I'd found online to find out after she'd been charged more simply for going into the shop. I called to see if they could honour the online price considering she did old school and got the bus into town to do the transaction in person but they wouldn't budge despite her being 76 years old. Shameful.
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Stuart Walsh ★★☆☆☆
I went to buy train tickets like I used to do a few years ago. Now they only sell bus tickets for local buses and National Express. I was advised to get the tickets from the train company's app or buy them at the station. Alas, the machines at the train station rarely, if ever, offer you the cheapest tickets.
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Dave Brown ★★☆☆☆
Went for an Id that they couldn't make as their printers are out of action. Fair enough - but couldn't post them on when done or even ring us! No really helpful.
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Miguel Soares ★☆☆☆☆
Staff really unhelpful. I've been over charged using comtactless and they refused to give me a refund on the day I was over charged. Will be making plans to stop using the bus services as it is very expensive for a service that isn't always punctual.
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roland j. ruttledge ★★★★★
For such a busy place this is extremely well run. Take a ticket, wait your turn, and you will be served by a friendly efficient member of staff. Nothing seems to be too much trouble. Well done to all those involved. Easy access.
New Review
FAQs
What is the address of 1 Stop Travel?
1 Stop Travel is located at 27 North St, Brighton and Hove, Brighton BN1 1EB, UK
How can I get to 1 Stop Travel?
You can find directions to 1 Stop Travel by following this map link