Samantha Potter
★☆☆☆☆
What is the point in buying home insurance. We have discovered a leak between the mains and the house, so in the garden. Our policy covers "trace and access" to find a leak, however AXA have a loop hole to slither out of paying for everything it seems. Apparently trace and access a leak is only for inside the home. And this type of leak is under "accidental damage"....how a pipe that has burst in the garden under 9 feet of earth is considered accidental damage is beyond us. No point in having home insurance. Useless, waste of money.