📍 Grays RM20 3WJ, United Kingdom
📍 Address: Grays RM20 3WJ, United Kingdom
🌐 Website: ikea.co.uk
Long queue at peek times and the drinks machines(coffee etc) are Very temperamental but the meatballs are still banging.
Always a good option after shopping to grab a quick meal. The best part is definitely the affordable prices. The quality isn’t top notch, but it does the job when you’re hungry. I usually go for the meatballs with mashed potatoes…a classic choice. Their dessert selection is surprisingly better; I especially love the cheesecake. The only downside is that on my last few visits, the drinks machines have been out of service, which was disappointing. Overall, a convenient and budget-friendly stop after shopping.
Food is great and good pricing as usual, but takes almost half an hour in the queue. Tables and areas are clean and tidy, staff regularly clean up finished tables. Sufficient tables around not needing to wait for tables on a weekend.
It’s okay, just very slow service. Took us about 40 minutes to queue for food and to pay, in which time our meals were warm at best. Food was nice but they didn’t have any mash and quite a few of the drinks dispensers had ran out. Staff were polite & toilets were clean. Unfortunately I can’t blame the slow service on business, as there were only about 30 people in the queue in front of us, it just felt a bit unorganised.
I'm not too fussed about exploring every crevice of IKEA, my aim is to get to the restaurant and have some plant-based meatballs! Unfortunately, these have soya in, which my son has an intolerance to, so cannot have them. Fortunately, IKEA have chicken-less strips but we found out that these are only available from the bistro downstairs. The bistro looked like hell's waiting room. It was a mess. You have to order your food at a touchscreen but for any allergy advice you need to speak to a person. We approached a person who then directed us to another screen. He wasn't allowed to give us allergy advice in case he gets it wrong. This would be fine if the screen was working. To my disappointment the plant-based meatballs were not available from the bistro. They have vegetable balls instead. When the food arrived it was luke-warm but after our poor experience with staff we couldn't see a reason in complaining. The coating on the chicken was good but the vegetable balls are bland. Tea and coffee was unlimited and free but there was only 1 machine working and condiments, etc. were all over the place so I felt like I was taking part in the Crystal Maze trying to find everything I needed. That said, the black coffee was good. I feel that £13.55 is too cheap for three meals and drinks plus a side. I would rather pay slightly more for better service.
It used to be a good place to go but not anymore. Too crowded and no variety in food.
Very bad, avoid, lazy staff. Hot beverages machines are not maintained well. On 16 Feb 2023 at 19:30. Not recommending at all… Staff don’t care about customers.
Cheap and good Food
Great food great service
Ordered some drawers on Nov 5. Paid £40 for dated delivery on Nov 23. Nothing arrived. No phone call, no text, no email received. Web chat not available. Customer services phone number not available. Still waiting 5 days after supposed delivery date. Very poor service and very frustrating.
You can find directions to IKEA Foodhall by following this map link