Late flowers for my Dads funeral service. We ordered a wreath for my Dad which was promised to arrive at 10:30, but arrived at 11:10 - 10 minutes after the service began. If we had known it would be an issue we would have collected it. My sister requested many times to make a complaint and resolve the issue- however was promised time and time again the manager/ owner would call. Nobody ever did. Being late is one thing, but the lack of accountability, apology and complete avoidance of communication despite being given many opportunities is why I am leaving this review.
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Reviews
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Ashley Reynolds ★☆☆☆☆
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Trevor Gammel ★★★★★
Ordered some flowers online for a close friend, Becky was very helpful in rearranging a delivery day as I messed my days up, great service and got a beautiful bunch of flowers which were much appreciated, many thanks and I wish be using them again for definite
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Elaine Goldswain ★★★★★
I had my wedding hand tied arrangement and button holes made here and was delighted. Ordering was simple, staff were very helpful, I thought the prices were really good (a lot less than I expected) and on the day they also delivered a matching bouquet from my now husband. Delighted and would recommend.
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Tabrez Tauqir ★★★★★
Fantastic customer service from the team at blooms and beyond. I popped in and they managed to make me an amazing bespoke bouquet whilst I waited. Don’t bother going anywhere else, these guys will deliver!
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Nilam Y ★★★★★
Hilary is an absolute pleasure! She was warm and friendly and provided us with expert guidance throughout our meeting. Her arrangements are just beautiful - incredibly excited to see what she will create for us!
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Nilam Yadav ★★★★★
Hilary is an absolute pleasure! She was warm and friendly and provided us with expert guidance throughout our meeting. Her arrangements are just beautiful - incredibly excited to see what she will create for us!
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Sacha Hearn ★★★★★
WOW. Thank you so much to Catherine and Rhiannon Absolutely beautiful bouquet of flowers. Hit the brief and more. Thank you.
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Kate Parsons ★★★★★
Lovely florist. They have done the most beautiful hat box arrangements for me, at short notice, that last for ages. I go out of my way to come here.
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Aman Dhatt ★★★★★
Beautiful florist, with very warm friendly staff. Excellent selection of flowers, cards and balloons for every occasion. Parking available right outside. Can make personalised arrangements such as the hatbox in the attached photo, which was very well received. Would highly recommend. Hillary and Daljit were very helpful.
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Tracey Bilbie ★★★★★
Had my Wedding Flowers done by Hilary the new owner of Roberts & Co and would highly recommend her, she made my Wedding Day perfect!
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FAQs
What is the address of Roberts & Co Ltd?
Roberts & Co Ltd is located at 3 Stainash Parade, Staines-upon-Thames, Staines TW18 1BB, UK
What is the phone number of Roberts & Co Ltd?
You can contact Roberts & Co Ltd at +44 1784 452092
How can I get to Roberts & Co Ltd?
You can find directions to Roberts & Co Ltd by following this map link
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