SPAR Malone Road

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Reviews

1. Hamaiza Ul-hassan ★★★★★

   Shoutout Jason , he was the south London guy and honestly the most amazing and smiley face I’ve ever had in chstomer service. The company are so lucky to have him just really positive vibes he’s great!

   almost 4 months ago
2. christine lynch ★★★★★

   I don’t understand all the negative reviews. I have been going to this petrol station for years. The staff have always been helpful and pleasant. The fruit and veg are fresh. There’s plenty of bread and all the essentials are there. The cost of items may be a bit more than other places but it’s a convenience store! The operative word being “convenience@. There’s fresh coffee and a selection of buns/croissants etc. Sandwiches. But it’s not a supermarket- it’s a petrol station. Do not be influenced by the quite frankly ridiculous negative reviews. I’m shocked by the negativity of those people. They must have ridiculously high standards. Perhaps they live in Bel Air!!!

   almost 7 months ago
3. Calum Cairnduff ★☆☆☆☆

   Had a very poor experience here asked 3 times for ham and Ur man brought me cheese the first time then I made sure he heard that I said ham the second time and he came back with bacon then a pizza I asked for was gluten free why have a man on the window 24hrs that can't speak a words English

   almost 8 months ago

1. Patricia Mckeown ★☆☆☆☆

   I just had a really bad experience in the Malone Rd Spar. Earlier this afternoon I made a purchase from the reduced section the product was reduced from £4.99 to £2.00 good value. When I got home I noticed from my receipt that I was actually charged £4.99 so I returned to my local Spar and explained, the duty manager the got involved and much to my disappointment reacted with a disbelieving attitude asking a lot of questions in a loud voice which I found quite aggressive, I pointed this out to him he denied being aggressive and then said he had witnesses, which were other members of staff, I live locally and I found this all very humiliating and indeed unnecessary. When I returned to the shop I did have my receipt and it was clear that I was over charged. I shop here all the time and I would have to say the staff are always very nice and very helpful. Very bad experience today. Patricia McGeown.

   1 year ago
2. Lisa Clifford ★★☆☆☆

   I would frequent here between 2-3 times weekly. Decent selection and choice. Expensively priced for the majority of items. I do like the deli/bakery but it's not open from late afternoon. Poor customer service overall, especially at the tills. This evening, I did some light grocery shopping, and picked up a coffee to take-away. For some reason, the coffee didn't fill correctly at the machine, with the cup being less than quarter full. I told this to a girl with dark hair who served me at the till, outlining clearly that if I was still going to be charged the full amount (£2.90), then I would not take the coffee. She responded, 'oh no' but made no offer of replacement, or provided a further comment. I checked my receipt on exiting the store - she had charged me full price anyway without my consent!! Not impressed. Staff need urgent customer service training.

   almost 2 years ago
3. Bongani Ncube ★★★★★

   Always good 24 hours service

   almost 3 years ago

1. Captain Lemon ★★★★★

   Brilliant local shop. Literally 5 minutes walk from my accommodation and it's got everything a student could need. Open 24/7. Very very useful.

   almost 3 years ago
2. Dee Elliott ★☆☆☆☆

   Shop here for full shop once a week it’s near home and I’m disabled so suits. I put up with the expensive prices cause it’s handy, what I won’t put up with is the cheek of the staff or the lack of a smile or hello and as for the male manager with glasses rude rude rude customer service does not excist in this shop most of the time . Not that my lack of business will make any difference to you but I won’t be near your shop again disabled or not.

   almost 3 years ago
3. Cerys Speers ★★☆☆☆

   Came here needing Petrol Friday afternoon, so obviously very busy, people parked up at the Petrol tanks and don’t even get petrol, nothing to do with the staff just overly frustrating with people who actually need the pump. Inside is okay but deli closed and I was hopping to stop for lunch too. Very frustrating trip.

   almost 3 years ago

1. Ethan Turner ★★★★☆

   Good store. Is open 24 hours but between 00:00 & 06:00 you have to use the night hatch. All produce is great and shelter are kept well stocked. Features: •Barista Bar Hot Drinks Machine •Customer Toilet •The Street Deli Counter •Slushie machine

   more 7 years ago

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