Chopstick Express Restaurant in Brighton, Brighton and Hove

Reviews

1. Karl Okeefe ★☆☆☆☆

   This used to be a lovely place to order from but they need to change the rood girl on the phone i am disgusted with the way we have been treated and spoken to. When we place our order there seemed to be no issues. Then we asked the girl to repeat our order back to us in which he did so with no issue. Then we gave her our card details but she said she couldn't hear what we had said so we repeated and then repeated, and then repeated until eventually she got them. (No a big problem) once our order arrived we found that we had a rice missing and one of the dishes was wrong. So my wife tried to call but repeatedly with no answer so I tried with my phone and this went straight through. When I spoke to the girl and explained that I had messed up my order she became very rood and told me I had ordered the wrong order. Eventually she agreed to send out the right order. She then phones back to say they have ran out of rice so they won't be sending it. When we said that this is not acceptable the then became even more rood and hung the phone up we then phoned back and basically got told there not sending and tuff. So much for the customer is always right. After our experience tonight we will not be ordering from them again and Urge anyone else not to do so.

   almost 2 years ago
2. Sara Lyne ★☆☆☆☆

   Shocking customer service, we ordered asking for no mushrooms as my boyfriend is allergic to them. The meal arrived with mushrooms so we rang them. The reception was so rude like it was our fault. They wanted us to return the meal to their shop, we objected so they sent someone to collect it as they didn’t believe us! Finally got a refund but no apology!

   almost 3 years ago
3. Tony Bradman ★☆☆☆☆

   Absolute disgrace, This is the second time I have used this Takeaway and the second time a dish was missing, had to wait one hour for the missing dish to arrive, not good when everyone is sitting for the meal, once is understandable not twice. You have lost a good customer.

   almost 3 years ago

1. Souleymane Karima ★★★★☆

   stumbled across this one whilst walking through lanes in the day said we would go back and we was not disappointed service was great food was great and people watching from the outside eating was fun.

   almost 3 years ago
2. Issifou Djibbo ★★★★☆

   We (foursome) popped in for lunch; excellent service, friendly attentive and helpful staff, I had Ravioli, which was very tasty but a/ could have been hotter and b/ needed much more sauce. Otherwise very good. Excellent ice creams.

   almost 3 years ago
3. Melvin Morris ★★★☆☆

   I had high hopes for this pub. I'd heard good things from friends and my boyfriend but unfortunately when i visited last weekend, the food was not up to scratch. I had the cod and chips as did my boyfriend. The prices are rather expensive but this is Brighton so i wasn't overly surprised. What did surprise me was the quantity. It was so small! I've never been served such a small portion of fish and chips ever! The taste was ok but nothing special. I feel this place is over-priced for what you get. The atmosphere was nice and the pub itself is pretty, other than that i probably won't return to eat here.

   almost 3 years ago

1. Petr Volf ★★★★★

   BEST CHINESE TAKEAWAY IN BRIGHTON!!!!! After I try lots of Brighton's Chinese places ,this one is absolutely on top.Food was very hot,very tasty,big portions, very well packed.Delivery on time and very friendly and lovely people running this business..can't recommended enough!!!!

   almost 5 years ago
2. Luke Flegg ★★★☆☆

   A bit hit and miss.. definitely nothing special. People are friendly enough and impressive range but look at this Thai green curry. More like a gelatinous grey curry with pretty bland frozen veg kinda smashed together. There's a great Ethiopian(?) restaurant on this street which is probably about £2-4 more expensive and quite a lot better food.

   more 7 years ago
3. Ivana Chang ★★★★★

   Very nice food. Good quality! Love it. # cashew nuts prawn #Duck Fried Rice

   more 7 years ago

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