DS Store Brighton - Tates

Reviews

1. Andrew Hillman ★★★☆☆

   We bought a DS4 performance line + a month ago and are extremely happy it’s an amazing car! I highly recommend DS automobiles as your next car. However unfortunately Tates are not the best at making a customer feel valued and there organisation with paperwork is pretty poor! All in all I would have preferred to purchase from another extremely helpful dealer Barrett’s Canterbury however they didn’t have the model & colour we wanted…

   almost 3 years ago
2. Giampaolo Burgio ★★★★★

   Best in class customer service! Well done Tates DS, and special thanks to Conor for his customer service! And of course great car the DS Crossback 3. Only constructive feedback is on the post sell of the vehicle - is there a number to call or email to use when seeking assistance on the vehicle manuals etc?

   almost 5 years ago
3. Penny King ★★★★★

   The fact that we have just purchased our fifth new car from James at Tates speaks for itself. We couldn’t be more pleased with the service of all the staff we have had dealings with and it is clear that everyone works as part of the team. Thank you all - hence the 5 stars+. We are now the very happy owners of a new, shiny black D3 crossback. (Not forgetting the maroon roof!) James has been, and is, outstanding in the way he has dealt with us over the years explaining everything in his patient, personal, efficient and genuinely caring manner and following up on any queries or concerns immediately. Nothing is too much trouble and the support is ongoing. Most importantly he has listened to our questions and requirements and done his very best to guide us towards the right car or allay our concerns or fix a problem. This is illustrated by the fact that he has remembered the particular requirements we have expressed over the years and was sure this particular car would tick all our boxes. When we got home from the showroom my husband said “I think we have got the car that’s absolutely perfect for both of us at this stage of our lives.. Thank you so much, James. We are thrilled. Hugh and Penny King

   almost 5 years ago

1. Phil Webb ★★★★★

   I have just collected my pre-owned DS7. The service at Tates was exceptional, easily comparable with that of my previous 'big-brand' German car retailer. Conor was very patient to answer all my questions, both in person and by email, especially as I had gone in several times, and had two test drives before making a decision. Once the decision was made the process was smooth and the information clear. The car itself is very well spec'd and smooth to drive - certainly something different from the plentiful amounts of other premium brand cars out there.

   more 6 years ago
2. Amanda Drake ★★★★★

   I have a DS4 which I bought through Tates and currently looking at buying a DS7. The Sales Team have been so helpful with it all, they are really friendly. The car is great, really great spec on all of them. I love the DS range. Also the sales team keep in touch throughout to make sure everything is going well with your car after you've bought it. Highly recommend Tates.

   more 6 years ago

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