Multicell Norwich

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Reviews

1. Neil Glover ★☆☆☆☆

   Terrible customer service . Had an issue with a new sealed unit battery leaking acid. They took battery in for testing and after a week of messing about blamed me or my charger for incorrect charging . Even though I bought the “intelligent charger” from them and it is charging replacement battery I bought elsewhere perfectly . Also my 4th (and last ) battery purchased from there. I was refused a replacement or refund . At one point I was even told they could top up the lost Acid in my sealed unit battery !. Shop elsewhere as your Battery warranty is worthless there .

   almost 11 months ago
2. Sally Tompkins ★★★★★

   We use Multicell for our business and they are always helpful, friendly and go out of their way to meet our needs. We highly recommend them.

   almost 3 years ago
3. Juliet Henderson ★★★★★

   Excellent customer service. Go above and beyond to help. Would highly recommend.

   almost 3 years ago

1. john gough ★☆☆☆☆

   Don’t buy anything from these guys ! I bought a motorcycle battery for my hyabusa and within 3 months it died but when I took it back they said it was my fault because I put the battery in a state of discharge. Buy of the internet as you will get a better service.

   almost 3 years ago
2. Damian Stratton ★☆☆☆☆

   When I took my car in for a free battery test they immediately plugged their tester in and within 2 minutes informed me that my battery was in need of replacement, Great....hand over £60. 18 months later the battery they sold me stops working so I take it back, they plug their tester on to the battery it shows 12.2v at rest and 9v under load, (broken). They then refuse to replace it directly as their tester is only a guide and they will need to keep the battery for 24 hours in order to test it properly?????? So be Warner, their testers are good enough to SELL you a battery but not to replace one under warranty, OR they aren't testing your battery properly before selling you a new one. I don't know which as they are the specialists On top of this you will have to go back twice, and be without your car for an extra day, unlike anywhere else...

   more 7 years ago
3. Stuart Leathers ★☆☆☆☆

   Although they offer warranties with their batteries, take this with a pinch of salt. My battery failed after one month and blamed me for improper use .When independently tested 2 cells where down from brand new. Still now luck with multicell, but happy to sell me another battery which this time would not come with a warranty! ER dont think so. Others who used them but not anymore, great way of treating customers. Hopefully they should start seeing a decline in there business!

   more 7 years ago

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