AutoShop Norwich

Reviews

1. jonathon davies ★☆☆☆☆

   Not good. Bought Honda cr-v on 11/9/25. Immediately noticed issue with stop/start system showing fault. Garage said they tested battery and battery fine. Took vehicle to protyre in Thetford who gave me printout of issue with battery not charging correctly. Presented this to autoshop who again reiterated no problem with battery. Went back to protyre who this time charged me £92 for full analysis of battery. Battery definitely faulty. They also invited autoshop to contact them. Despite numerous attempts to get this resolved they haven’t. Date now is 16/10/2025. I have requested a full refund. Awaiting answer.

   almost 9 months ago
2. Nick Williams ★★★★★

   Purchased a cheap vehicle to use for commuting to work from Jason and the team in October 2024, and their support for the minor issues that came up during the warranty has been nothing short of fantastic. It has now passed its MOT with no real issues after covering just shy of 13,000 miles this year. For anyone in the area looking for a dealer to purchase their next vehicle from, AutoShop are definitely worthy of consideration.

   almost 9 months ago
3. Curtis Huggins ★★★★★

   Everyone I spoke to was very helpful. Bought a Volvo a few months back that I’m really happy with, had some minor issues in the warranty period the shop sorted out quickly and without any fuss. Would highly recommend.

   almost 11 months ago

1. Frankie D ★☆☆☆☆

   Salesman were great and friendly but unfortunately the car hasn’t done me well and has been in and out the garage every month since I’ve had it. Only had it roughly 6k miles and it’s needed a new turbo which garage explained was due to old oil. Needed new brake pads and discs due to them being scored as they were fitted incorrectly, front lower suspension arms and now needing to go back in due to smoke coming from the engine. Unfortunately this was all after the 3k miles warranty. I may just be unlucky with the car but was hoping not to pay out over 2k in the time I’ve had it.

   1 year ago
2. Kayden Ellis ★★★★★

   Our 4th car now from autoshop,as always excellent with the service ,no pressure, recommended to a friend who also brought from here, Sean and Jason always very helpful, you won't be disappointed

   almost 3 years ago
3. Thomas Fisher ★★★★★

   I have bought many cars over the years but this place is the best by far. Excellent honest service. We bought a car in January and was really happy with it, it had a couple of very minor issues we took it back and these were rectified free of charge and they let us use a courtesy car too. They have in our eyes gone above and beyond. Will be using again and recommending. Thank you

   almost 3 years ago

1. Tommy Henderson ★★★★★

   Super friendly service from Jason , had my car 10 day’s now and delighted with it , would higly recommend this garage , cars are priced to sell

   almost 3 years ago
2. gary daynes ★★★★★

   just been browsing ebay for mercedes cars and came across one for sale by these guys. I bought a clk350 from autoshop two years ago and i am still driving it. great service from this outfit and the car has been one of the best cars i have owned......would not hesitate to buy from again

   almost 3 years ago
3. Matt Osborne ★★★★★

   Bought my Clio from them a couple of weeks ago, couldn't recommend them enough if there was a 6th star they deserve it. Jason was great made everything painless and easy to understand, being a new driver I was nervous about buying a new car yet after looking online and picking the car I wanted he had everything ready for me when I turned up, took it out for a test drive and that was it, 15 Mins later and all paid and paperwork done! That easy. Had to wait a week because it went in for a full service. But honestly these guys are great I will deffo be back in the future

   almost 3 years ago

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