My Dentist

Reviews

1. Asad ★★★★☆

   I had a bit of a rocky start with My Dentist in Wymondham as my payment was taken before the appointment as I was having work done on finance, which was a little disappointing. However, after a number of apologies, I can confidently say that the service has been fantastic. The dentist and the finance team were both excellent. It was a bit pricey, but I’m really glad I went through with it and would definitely recommend them! Thank you to Lisa and the team.

   almost 6 months ago
2. Jon Svensson ★★★★★

   I have had a lot of problems lately and the care I received from all of the staff at the practice was exemplary and all under the NHS. Maria Elena was excellent and made every effort to preserve my tooth but removed it painlessly when this was not possible. I never had to wait more than a few days for an appointment and when I was in a lot of pain I received an appointment for the same day. Thank you.

   almost 6 months ago
3. Neil Rogers ★★★★★

   What an excellent dentists practice! A very friendly and supportive Receptionist and understanding and professional staff. The team were able to fit me in for an emergency appointment at very short notice. Tooth fixed, fantastic!

   almost 6 months ago

1. Tina Woodward ★★★★★

   I have been with this practice for quite a few years had one lovely dentist who has now retired so was a bit apprehensive about someone else. I had a checkup today with Maria Elana, very thorough, quick and professional, all staff so welcoming, carry on the good work.

   1 year ago
2. Nick Mandrell ★☆☆☆☆

   Firstly I like to stress I am not signed on with this dentist ( I’ve been unable to find a dentist in my area) but I approached this dentist with a request for an emergency appointment due to a very painful tooth. I explained I was willing to pay as a private patient as nowhere will take you in as NHS. At first the lady on the phone seemed very helpful. She said she didn’t see an issue with this but would confirm it with the private dentist and would call me back. I didn’t hear anything for 2 days, so I called. I was then told they would not see me unless I was a patient that was signed up with them as they were too busy and didn’t have the capacity. However they would allow me to sign up and then get an appointment. Not sure how signing up with them suddenly creates the capacity that they didn’t have?! It was clear that their number one priority is not the patient, it’s making as much money out of patients in need as they can. They are basically holding a gun to your head, pay all this money or you can suffer. It’s clear this dental practice is not about its patients. They just want to squeeze as much money out of them as possible. Just be careful here.

   almost 2 years ago
3. Laine Skinner ★★★★★

   ALL DENTISTS SHOULD BE LIKE THIS!!!! Never had so much fun at the dentist! I am a nervous patient and was dreading meeting the new dentist, after my lovely former dentist at the practice left. Well, from the moment myself and my husband walked in and were made to feel so welcome by the receptionist, to the moment we met our new dentist, Rosaly and her wonderful dental nurse it was all such a pleasure! Rosaly examined my teeth and was so very thorough in showing me diagrams and models to explain how my teeth's health was. Rosaly and her dental nurse are so calming, full of fun and friendly - that believe it or not, you forget you are at the dentist at times!!! So very professional, but just the most perfect approach! I do not feel nervous about going to the dentist anymore - that is a massive breakthrough!! Thank you so much. (Will edit this with receptionist and dental nurse names - sorry!!) Another plus, reminders and appointments are all sent out by the charming receptionist.

   almost 2 years ago

1. Jason Pullen ★★★★★

   I have recommended this dentist and will do again to family and friends. You’re greeted professionally. Then waiting is short. The dentist is always thorough, talks to you what he’s doing before he’s doing it. Very friendly every time I’ve been.

   more 6 years ago
2. Penny Stanyon ★★★★★

   Polite and efficient receptionist who does her upmost to fit you in for emergency treatment. My dentist is most considerate and caring and keen to alleviate any dental discomfort. She makes you feel at ease and offers a detailed explanation of the treatment plan required. You really feel as though you treatment is being given the highest priority and that you really matter.

   more 7 years ago
3. Julieanne Noakes ★☆☆☆☆

   Had a botched extraction here. Top of tooth broken off and root left in. 45 minutes of dentist practically on top of me trying to wrench it out. I asked her to stop as it felt like she was going to break my jaw. Then had to wait months for it to be surgically removed. When I went to book an appointment for a check up I was told I am no longer on their books as I had left it too long between appointments. The receptionist was very sarcastic and patronising telling me " of course we don't send reminders, we are far too Busy for that !"

   more 7 years ago

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