Howells Solicitors

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Reviews

1. A K ★☆☆☆☆

   Avoid. I used their services five years ago to complete my first house purchase, and they were absolutely shocking. In fact, if it hadn’t been for the developer’s solicitor contacting me about the lack of progress, I’m not sure anything would have been done. Emails went unanswered, and at one point I had to call them daily to make sure things were moving forward. Whenever I visited in person, they left me standing in a tiny reception area and made me feel very unwelcome. The only reason I’m writing this review now is because I came across the old emails, and reading them gave me a full flashback to the whole ordeal.

   almost 2 months ago
2. simon glick ★★★★★

   They did our conveyancing, very simple process, done quickly and efficiently, very professional, I would definitely recommend

   almost 5 months ago
3. Emily Roberts ★☆☆☆☆

   I would strongly advise against using this firm. As a first-time buyer, the service we received was extremely disappointing and caused a huge amount of unnecessary stress. Emails often went completely unanswered for up to 10 days at a time, and every step seemed to require us chasing repeatedly before anything was actioned. The process was consistently slow and disorganised. Most concerning was being told on completion day that we suddenly needed to pay an extra £455 — on top of the £450 we had already paid at the start for searches. No clear explanation was given for what this money was for, other than vague references to “searches,” which left us feeling misled and cornered into paying at the last moment. To make matters worse, we weren’t even informed until we called them ourselves just two days before the original completion date that it would not be going ahead. The complete lack of communication and professionalism was staggering. For the level of service received, the fees were excessive, and the overall experience left us frustrated, stressed, and very dissatisfied. I would not recommend this firm to anyone.

   almost 5 months ago

1. Alyson Greening ★★★★★

   We have used Howells to act on our behalf on a very complicated purchase and unrelated sale. For our purchase Sara Miles was fantastic, always willing to discuss progress and advise us on what was a bit of a mine field purchase. She always took the time to explain any issues and give us options on how to deal with them, including with the Land Registry. I know that if it wasn't for her, our purchase would have taken much longer. For our sale we dealt with Kayleigh Griffiths who was nothing less than brilliant. She kept us informed every step of the way and was so efficient the whole process was done and dusted in two months. There were also a couple of occasions when I had to pop into the Swansea Office and the people I dealt with on reception were also brilliant. I would never hesitate to recommend both Sara and Kayleigh and while I hope we won't be moving again for a while, we will definitely use their services again if we do! Thanks both :-)

   1 year ago
2. Lloyd Scott ★★★★★

   The best conveyancing solicitors. 10/10! I was lead to believe that the worst part of a sale could end up being your solicitor, those people clearly didn't use Howells. I used Howells for two house purchases, one that fell through and another that completed. Through both they were incredibly helpful and patient. I tend to lean heavy on the emails and phone calls, not once did it appear I was bothering them, they were always patient and helpful to me. Emails and answerphone messages were answered in a timely manner and all my questions were answered. I had most of my interactions with Sara Miles and Georgina Rees who handled my case. They were fantastic and made the long and stressful sale much easier to deal with. If you are lucky enough to get them you will sail through the process. If I ever need legal assistance again, I know who to trust.

   almost 2 years ago
3. M ★★★★★

   Thank you to everyone in Howells who help my family and I get our first home. They made it very efficient and completely stress free. Everyone was very happy, friendly and helpful. Thank you all very much.

   almost 3 years ago

1. Joan Hughes ★★★★★

   We found Mike Smith's conveyancing team extremely efficient... always replied to emails promptly. Even though logistically perhaps not ideal as their office is in South Wales & we live on the Wirral we had no problems at all. So thank you to Howells...

   almost 3 years ago
2. Annette Berry ★★★★★

   I recently sold my house and I would highly recommend Howells Solicitors. I received first class service throughout the process. Sara, Ruth and Lauren you were amazing. Every email was dealt with immediately and efficiently. Thank you all so much I really appreciate that you made it so easy for me.

   almost 3 years ago
3. Paul Reed ★★★★★

   I dealt with Howells 7 years ago when I purchased my first house and had a positive experience, so much so that I re-engaged recently for the Conveyancing on two buy to let purchases. The service I’ve received from Aimee and Elizabeth has been excellent; very responsive via emails and pone calls, friendly, helpful – which is all you can ask for during the process. I hope to build my buy to let portfolio and will be sure to come back to you as my case handlers if that’s ok.

   almost 3 years ago

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