We have been with Coolstays for some time now and really consider them to be part of our team. They work extremely hard promoting our property and have always been there to guide us. We put a great deal of our success down to working with them.
We have worked with Coolstays since opening Wolf Wood Treehouses in 2018. They’ve consistently been our number one marketing channel—helping us maintain strong occupancy rates as the market evolves. What really sets them apart is the small, friendly team who offer a personal touch. They work closely with us, offering support whenever needed, and they deliver real results in terms of bookings, PR and social media exposure. As guests ourselves, we also use Coolstays to find our perfect holiday destinations. Their carefully curated selection of top-notch properties makes it easy to find just what you’re looking. Rachel, Wolf Wood Treehouses
I work with Coolstays on behalf of my small independent clients with holiday properties and I find their service to be absolutely outstanding. Not only do my clients secure multiple bookings per year, they also often benefit from extra media exposure and feature in Coolstays own email roundups. For me, the relationship with the team is key. They are super friendly and helpful and always make time to help me if I have questions or need support with making the most of the listings. As a result, the two properties I represent feature on page one of Google for many of our popular search terms AND they also come up in AI searches too. I would hands down recommend Coolstays to anyone with a self-catering rental property!
After many years of managing holiday lets and listing with various external companies, discovering Coolstays felt like a breath of fresh air. They delivered everything we’d been looking for: a friendly, supportive team who are always available to listen, proactive in their promotion, and continually evolving their brand to benefit both guests and owners. With Coolstays, we’ve never felt like just another property on a list. Our bookings increased almost immediately, and the level of support they provide is truly invaluable.
We own a little cabin in Mid Wales called Coety Bach and we’ve been with Coolstays for four years now. They’ve been super helpful from day one. They regularly share our cabin on their socials, which makes a real difference, and we get loads of lovely guests through them. The best bit for us is the kind of people they attract. Everyone who books through Coolstays has been polite, respectful and a genuine pleasure to host. They really help us spread the word about our cosy corner of Mid Wales and the fact that we’re not paying commission on each booking, just a simple monthly fee, is a huge bonus for a small business like ours. We couldn’t be happier with the support they give us.
Very disappointing that you cannot leave a review on the Coolstays site. We stayed in Castle barn on the South Downs. On the Coolstays website we were sold a lovely barn! However, the rodent infested barn that had not been clean in a few months is what we received. Allow paying guests to leave reviews, so we can see recent stays! I would say that this barn needs a really good clean and the get the exterminators in. I believe that this barn (at one stage) was lovely… just not now.
Coolstays is located at Nile House, Nile St, Brighton and Hove, Brighton BN1 1HW, UK
You can contact Coolstays at +44 1273 692300
You can find directions to Coolstays by following this map link