Mountain Warehouse Haywards Heath

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Reviews

1. Dan Calladine ★★★★★

   Very helpful and knowledgeable staff, with lots of stock and a good range of sizes.

   1 year ago
2. Camille Chabry ★★★★★

   Great service. My coat's zip broke and I brought it back to the shop, it was within the 2 years warranty and they replaced it without any fuss. Really appreciated!

   1 year ago
3. Pav Spacewalker ★★★★★

   Such a lovely place full of attentive and very helpful staff/owners. We had a small crack on one of the plates that we bought in a camping set and they were so lovely and flexible to provide us with a replacement and even gave us the biggest smile as we left. I highly recommend this shop for any of your camping needs. Support Local everyone!!!

   almost 2 years ago

1. Peter frost ★☆☆☆☆

   Like a jumbled mess..cant find anything really..overpriced .....millets or blacks better...

   almost 3 years ago
2. Teresa B ★☆☆☆☆

   Wanted to try on 3 shoes. Couldn't find 1 pair, gave me the wrong size to try on for the second pair and gave up with the 3rd pair. Staff took so long they missed on potentially 3 sales. Very disappointing.

   almost 3 years ago
3. Edin Nueva (EdinLaden) ★★★★★

   The staff are very friendly and helpful to customers. Price is competitive with quality products. They ask you if you are working in NHS for them to give you a discount which I really appreciate. They will be closing in the next few days for renovation but will surely wait for them to open back.

   almost 5 years ago

1. Dominik Kuthan ★★★★★

   Well equipped store with vast selection of handy outdoor stuff and clothes. Staff is friendly and aways ready to help and/or respond to any question. Pleasure to spend money here.

   more 7 years ago
2. Mark ★☆☆☆☆

   To Mountain Warehouse Customer Service, I would like to make a formal complaint about the manager at your Haywards Heath store. I returned two items this afternoon with a receipt and within 30 days of purchase and was made to feel very guilty by the manager. My refund in cash was thrown down on the counter at me and when I asked for the £20 note to be changed because it was rolled up, ripped and had blood on it, I was told 'it’s fit for tender!' I asked again for it to be changed and unwillingly it was but, yet again the money was thrown at me over the counter. I have found this customer service experience very upsetting and urge this to be investigated?

   more 7 years ago

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