Minors and Brady Estate & Lettings Agents - Dereham Real Estate Agent in Dereham

Reviews

1. David W ★★★★★

   Having now completed the sale of our property, through Minors and Brady, I felt it was very important to leave a reference about the services provided to us It is a very difficult time and extremally stressful when selling a property and to be honest even as people that have moved far too often there is what seems a process you have to go through that has not changed for millenia. Prior to using Minors and Brady we have experienced the usual suspects where you meet a senior person (prior to marketing) selling the company benefits, followed up by your local person (once you chose the company) then an independent photographer attends (for their allotted slot (and they may be working for numerous companies on that given day) and then finally your handed over to the weekend team who may or may not have any ownership of the property and have limited involvement through the sales process and they are then expected to sell your property – if you reflect on this it is a broken and floored system and quite frankly very poor for you as the seller. This all changed for us when we contacted Minors and Brady and the ensuing service we received which was both encouraging and totally new – to be honest for us Minors and Brady undersell what they offer as a service to you the customer and all for the same price as their competitors. When we called we were introduced to the prime homes team and from this we then met and dealt with (all through the process) the listings director who personally undertook all viewings throughout which in turn gave us far more comfort and perhaps more importantly continuity (keeping the property knowledge we explained) making the sales process easier and more viable The Minors and Brady in house team attended to take pictures and a second visit for the unbelievable video that was produced. In our opinion this part of the service is totally undersold as the visuals are so important when selling a property and the team were so attentive to varying factors (which we have never experienced before), as mentioned you normally have your 2 hour slot and that’s it, but the Minors and Brady team stayed all day getting so many pictures with lights on/off, daylight, dusk evening etc the commitment to ensuring they captured the property at its best was so impressive and the difference to us as the customer in dealing with an in house team is unmeasurable – this should be explained thoroughly to all potential sellers as it is not something we have experienced before but something perhaps we should have been offered – why haven’t we? Then the video – really not sure what I can say here other than wow and a huge thanks (it’s a must try in your lifetime of selling for sure) Now all of this is pointless in mentioning unless of course Minors and Brady sell your property…………………………………Minors and Brady secured us a sale within 8 days (at full asking price) and a completion in just under 9 weeks I also need to mention once you have a buyer you are then passed onto someone within the aftersales team who owns the same process and sees your sale through to completion – this person is part of the same team you have been dealing with so yet again giving you the continuity you need - sometimes once you have a buyer this can become the stagnant and frustrating part of the sale and you need this to move along efficiently and effectively If you are looking to sell your property and are fed up being on the conveyor belt of the same old same old then for us there is really only on option which is Minors and Brady Don’t take my opinion as gospel give them a ring and see how pleased you will be with this choice and then maybe you will be the next person waxing lyrical about a fantastic company like Minors and Brady

   almost 6 months ago
2. Jo Baker ★★★★★

   Excellent service from Minors and Brady of Dereham. They sold my flat within 24 hours of going on the market with them.. previous agents had tried for 5 months! Everyone at Dereham was focused from the day I called them to help me. Callum Lester was determined to get that sale and he not only did but at full asking price and within 24 hours. It really was team work by all. Please do not go anywhere else, Minors are the true professionals in this industry!

   almost 7 months ago
3. Nets Duffield ★★★★★

   Callum L at Minors & Brady was a huge help with the sale of our property and negotiating the purchase of our new home. He worked really hard to get the outcomes we wanted and made a large part of the process much less stressful than I anticipated. I am really grateful for his effort and would absolutely recommend him to friends and family.

   almost 8 months ago

1. Joanne ★☆☆☆☆

   Went to view a shared ownership property on behalf of a relative with a journey from Suffolk of 1 hour 15 mins to Norfolk. Really liked the property and put in an application and as first to view believed it was a first come first serve basis. However the estate agent had failed to relay to us that you needed a local connection to this area of Norfolk to be considered and as we live in Suffolk that criteria wasn't meant. The housing association had to therefore reject the application. What a waste of time as well as bitter disappointment for my relative. It was exactly what he needed. Not overlooked, lovely house and a quiet area. Think people should be allowed to live where they want in the country so think the policy is wrong and outdated. However was told that the estate agent were given the information on this strict criteria but did not relay it to us and there was nothing on their advert on Rightmove either to say this. (think they have changed this now) but too late for my relative who is most upset that he cannot proceed Very unprofessional!

   almost 9 months ago
2. harrison gould ★★★★★

   I purchased a property through Minors and Brady, from the viewing to the after sales, it was a really smooth and easy experience. A very special mention to Anya in aftersales, she kept us updated throughout the whole process and phoned us weekly with our update. Massive thank you Anya!

   almost 11 months ago
3. Colin Savage ★★★★★

   Rosie at M&B. Service second to none. My partner sold her property with M&B and could not fault how she was treated so it was without hesitation that when I came to sell mine M&B and it had to be Rosie at the helm. Everton’s knows that buying and or selling is stressful and you have to have good people working for you. I can’t fault the whole team at M&B. I’ve gone through this process a number of times with a number of estate agents and I can say they are premier league when compared to most. Having gone through the sale collapsing twice (nothing to do with M&B) and with our new build completing fast we stuck with them and Rosie was our driving force. And she is very very good at what she does to get things done. We both can’t praise her enough, and when on a few occasions we thought we were going to loose our dream home, she didn’t give up. She won’t be beaten. I can honestly say that without her all would have fallen apart and she will always have our gratitude for all she’s done. She makes you feel that you are her only client and your the most important work she has on that working day. Clearly she has a number of people she’s dealing with but you never feel your one of lots of others. And she keeps you informed. Weather good or bad but always with ‘leave it with me’. Thank you M&B your team pulled it out of the bag. It most if all thank you Rosie.

   almost 3 years ago

1. Karen Shepperd ★★★★★

   I have used Minors and Brady a couple of times over the last year and the service and expertise they have offered have been fabulous. Cass (Wroxham Branch) has provided immense support to me during the last few difficult months whil the purchase of my property went through, knowing she was always on the end of the phone, when my solicitor wasn't was a great help. Thanks Cass :)

   almost 3 years ago
2. M C ★★★★★

   I just sold my house with Minors and Brady. The sale was made very difficult due to the buyers solicitors, but Lauren Newby was fantastic at holding the sale together and we got there in the end. Huge thank you to Lauren for being so great at keeping me in the loop and always being available via phone and email. Also a huge huge thank you to Julia Pauluch who oversaw the case at a really crucial point. Julia was fantastic at her job; really friendly and very approachable. The after sales team have been fantastic, thank you!

   almost 3 years ago
3. Stanley Ip ★★★★★

   I have to strongly recommend Cassandra Creak who is such a professional after sales officer I met before. As a new comer to UK, she offers all necessary help throughout my purchase. With her proactive following up (I was timely updated every month for the purchase process and help to negotiate with seller’s solicitor as well), I eventually could move to my dream home shortly. Thanks for the helps of Cassandra and Minors & Brady.

   almost 3 years ago

1. Hayley Ellen Sizer ★★★★★

   I would highly recommend Minors and Brady to anyone trying to sell their home. We have had amazing service from start to finish. I'd particularly like to say thank you to Lauren & Charlie who were both absolutely amazing during the selling process. Charlie was always prompt with replies to emails and phone calls and Lauren was always so happy to be showing people around and was really enthusiastic about the property. Thank you very much for all your help in making the whole process as straight forward as possible!

   almost 4 years ago

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