A total mixed bag of stuff… some are ok’ish quality and some are absolutely appalling. Won’t be using again
Terrible experience! Ordered a wheel arch kit they sent the wrong one a much cheaper type, I only realised this when the body shop had fitted it as I just gave them the aches in there plastic wrapping due to the delivery note had the correct item on it. For a full refund they expected me to have it removed at my expense so I could either get the correct one sent so I could be charged again now for a removal and then another one to be fitted! or a full refund as long as it was in the original packaging! Which only gave an option of the refund of the value of the kit I had received against the one I originally ordered no extra compensation as an apology. Terrible service and customer service from them due to there mistake I don’t have the product I want and to get a refund would cost me even more money very disappointing from them you should be ashamed.
Fantastic experience dealing with these guys, especially Scott. Very easy ordering process. Told to expect delivery in a couple of days, item was with me within 24 hours of ordering!! Item superbly packaged and extremely good quality. Absolutely 1st class, would highly recommend.
I've recently purchased quite a few items from this company and I accidentally put the wrong address, I called up and got through to Abbey. She quickly changed the address to ensure my items go to the right place. I then as you do started to get carried away and wanted more products from their range. One of them was an item that I wasn't too sure on fitting my truck. I called customer service for some advice and again got Abbey, I found her so friendly, knowledgeable and frankly a credit to this company. I emailed the info Abbey requested and had a response stating Abbey was on annual leave. Someone else picked up the email, responded quickly with options and solutions. Im expecting my items to arrive today but I know it'll all be perfectly and I find myself so happy with the customer service that I don't even need to see my items before I give a massive credit to this company. Thank you for you excellent customer service I can't wait to buy more from you.
We have installed lots of kit from Brute Status wheels and tyres, arch kits custom body parts, roll over bars and snorkels, ride height kits and more. Nothing but the best in customer service and products
For just about anything you need pick up truck re custom body panels, wheels and tyres huge range I could not fault anything about the transaction. always willing to go the extra mile to do things right.
I had an issue with fitting the parts, immediately the sales department dispatched another item which fitted perfectly. The customer experience is excellent and I will definitely use them again, even if slightly more expensive based on the customer satisfaction. 100% cannot recommend highly enough.
excellent service, I realised I made a mistake in my order and was able to change it without any hassle, the items arrived in super quick time, really well packaged and overall a very easy purchasing experience. very impressed and will be using them again.
Brute Status is located at Unit F, Beacon Business Park, Weston Rd, Stafford ST18 0WL, UK
You can contact Brute Status at +44 1785 907884
You can find directions to Brute Status by following this map link
Trent Valley Trading Estate, Station Rd, Rugeley WS15 2HQ, UK
Unit 4 Winpenny Rd., Newcastle-under-Lyme, Newcastle ST5 7RH, UK
Unit 18, High Carr Network Centre Millenium Way, Newcastle-under-Lyme, Newcastle ST5 7XE, UK
Unit 803 Lowfield Dr, Stoke-on-Trent, Newcastle-under-Lyme, Newcastle ST5 0UU, UK
Unit 2, King Street Trading Estate, Middlewich CW10 9LF, UK
Unit 2, King Street Trading Estate, Cheshire, Middlewich CW10 9LF, UK