Arrived for MOT and service to find I had mistakenly not booked the MOT. The staff went out of their way to book me in for the MOT that same day. Going above and beyond to fit me in. Couldn’t have asked for a better service from The staff here 10/10
Car went in for a major service and MOT. Came out with a substantial bill for general wear and tear. Tyres, brakes. Run of the mill. Had a few issues with the car since. Have been told the car requires a service - disputed this was shown the state of the oil inside my car. Corners clearly cut with my service.
Having become a member I was privileged to receive a free MOT. I felt confident in getting a full service by Halfords rather than pay overly for the OEM group. I am totally happy with the service provided and would recommend them.
Had my car serviced today and tyres changed. The lady at the counter (think her name is Natasha) was very informative, answered all my questions and was efficient too. Great customer service thank you!!!
Good prices if you know what you need — but be warned. I booked an interim service after 6,000 miles since my last full service at another garage. The online quote looked very reasonable, but now I understand why: they make up for it with upselling. I expected them to mention my brake discs — I knew they were probably due. But I was surprised by how much else they recommended: £49.99 for brake fluid (changed at my last service!) £99.58 for a pollen filter (also changed last time!) £125.11 for brake pads £155.46 for brake discs The brake discs did genuinely need doing, and it’s fair to recommend pads too, but their price was expensive — I got a quote over £100 cheaper elsewhere! In short: reasonable headline price but expect upsells — check what you really need and shop around for quotes.
Worst experience with the servicing and MOT so far. They told me, they have fixed everything that needed to and I collected my car. On returning, I face the same problem and I called them back, stating the problem and they said they bring it back and they will inspect it and the labour charge would be £42. He hung the phone in the middle of conversation. Very rude staff. Not happy at all and please don't ever go to this Halfords, Lichfield.
Took my car here for an MoT - all went well, a smooth and quick process from drop-off through to pick-up. Very pleased, will use again…
I had my car MOT'd here yesterday. The service was very good and everything went to plan. No pressure for extra services. Good, honest people. Would recommend.
From visiting to book an appointment to collecting my vehicle all employees I had contact with were professional, friendly and helpful. I only went for a bulb replacement after getting told at another location that it required the bumper and possibly other parts removing. However a bulb was fitted without removing any additional parts. It would have been very easy to carry out additional work and charge extra by the garage. Work completed on time and vehicle returned in good condition. Thank you.
Halfords Autocentre Stafford (Lichfield Rd) is located at Island Garage, Lichfield Rd, Stafford ST17 4JU, UK
You can contact Halfords Autocentre Stafford (Lichfield Rd) at +44 1785 226556
You can find directions to Halfords Autocentre Stafford (Lichfield Rd) by following this map link