Yesterday was a challenging day on many fronts. However, a very positive note was a visit to Boots in Neath. Went to opticians section and received some invaluable support and advice choosing some new frames for glasses and sunglasses from Sasha one of the dispensers. She was incredibly helpful. Thank you for your help and time taken even though I was not a Boots optician patient and didn’t have my prescription with me. Someone who went above and beyond and made a difference.
Contacts & Location
📍 Address: 4-6 Water Street, Neath SA11 3EP, United Kingdom
📞 Phone: +44 1639 643201
🌐 Website: boots.com
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Reviews
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Jane Morgan ★★★★★
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Sian Jones (Ladies at Lunch) ★★★☆☆
Fairly decent store but very pricey even with an advantage card. Make up is pretty expensive as well. Nice staff especially the pharmacy staff. I wish there were more deals on goods though.
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Slightly Tanned ★★★★★
So helpful here. I was having issues ordering stuff online for my g/f - Xmas. Had to run here quickly while she was out. A staff member helped me get exactly what I was looking for quickly and was friendly
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Wendy Buckley ★★★☆☆
Staff are lovely. Pharmacy waiting times are too long. Also, medicine counter has to be staffed by pharmacy trained personnel. Would be much better customer service if there were 2 stations at the pharmacy and more pharmacy trained staff to 'man' the medicine counter. There are always queues for these services and yet 'spare' staff on normal shop floor services. Please address these issues. They appear easily resolved. In the meantime there are bottlenecks in your service which is frustrating. Elderly and disabled members of the public are standing and waiting far too long for these essential pharmacy services.
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Karen Killa ★★★★★
I visited Boots in Neath on 12 January to pick up some medication , unfortunately l became unwell and fainted 3 times whilst there, the staff who helped me were amazing and looked after me , l can't thank them enough for looking after me until my husband and daughter could come to collect me and take me to A&E..everyone was reassuring and professional..
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Patticia Johnson ★★★★★
Had a lovely meal in the Gearge really tasty and well presented. The service was quick. Staff were nice and friendly.
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Carol Morgan ★★★★★
I was there to use their prescription service as it was a bank holiday & the majority if chemists were closed.my mum had fallen ill & the doctor gave a prescription of antibiotics & steroids. I had excellent service , my mum can only swallow liquids as she is in the later stages of dementia .The pharmacist came over to speak to me after being handed tge prescription , he advised that he'd have to make the medication up & it would take approx 30 mins bug it was more line 20 I waited Friendly helpful staff that kept me informed , highly recommend
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Cerys Beynon ★☆☆☆☆
No one answers the phone on any of the options, been trying to sort a prescription for 5 days without so much of a sorry for all the inconvenience caused. Issues and mistakes are expected and understood but blatant ignorance and lack of manners is disgraceful.
New Review
FAQs
What is the address of Boots?
Boots is located at 4-6 Water Street, Neath SA11 3EP, United Kingdom
What is the phone number of Boots?
You can contact Boots at +44 1639 643201
How can I get to Boots?
You can find directions to Boots by following this map link