Used the community vet clinic and it was great. Staff were all friendly and the vet was lovely. Only place in Norwich we could find offering Vanguard 7 vaccines for puppies. Reasonably priced and discount given with the loyalty card. Would recommend and return!
Best pet shop in Norwich. Very friendly and helpful staff. Very good prices. Excellent dried snacks selection and good rewards scheme. Enjoy to come here. Now get all dog food here instead of Amazon too
Not impressed. Drove 80 mins for an appointment with this vets (as it was where our kitten received her first dose of a specific two-part vaccination). Despite double-checking over the phone that it would be OK to bring her in one day ahead of when her booster was technically due, the vet then point-blank refused to administer it when we arrived. What a complete waste of time, cost and stress (for both us and our pet). When we related this story to our local vets, they rolled their eyes and said that Jollyes should have been more flexible and balanced. Giving the second jab a day early would have carried very little risk and would have outweighed stressing the animal with another lengthy car journey the following week (the next time these vets were available). We’re now having both vaccinations done at our local vets (an additional cost, as it’s a different type of vaccine). We will not be returning to Jollyes and do not recommend their veterinary services.
Had a click and collect order to get today, I was served by the store manager. Very helpful and friendly, I asked for help carrying the 10kg sack of dog food to my car as I was carrying my child, straight away, he did that. Fast, easy and pleasant transaction. Will be visiting again when in the area.
I recently had the pleasure of discovering their new “members vs. non-members” pricing scheme. Yes, folks, if you’re not willing to hand over your personal information for their loyalty card, you now get the privilege of paying more for the same products! Isn’t that just delightful? Nothing says “we care about pets and their owners” like squeezing an extra few quid out of the ones who value their privacy. But hey, it’s not all bad – at least now I know exactly how much my data is worth to Jollyes. A few pence off my dog’s food in exchange for letting them know where I shop, what I buy, and probably my shoe size if they could get away with it. Such a generous trade! Honestly, who needs GDPR when we’ve got schemes like this to gently nudge us into surrendering our personal information? And let’s not forget the ethical cherry on top. Because nothing screams “community-focused pet shop” like penalising the very customers keeping their lights on. It’s almost like they’re saying, “We see you, loyal customers, and we’d like to charge you a little extra for your principles.” A masterclass in customer appreciation, truly. So, if you enjoy being coerced into membership programmes, love feeling like a second-class citizen at the checkout, and don’t mind your shopping experience being turned into a data-gathering exercise, Jollyes is the place for you. For the rest of us, I guess it’s time to shop elsewhere – somewhere that values pets and their owners. Bravo, Jollyes. Bravo.
Lovely pet store situated in Sweetbriar retail park. It has loads of equipment and supplies for pets. A smaller display of live pets to buy. Good prices
Jollyes carry some different ranges/products compared to other big chain pet shops. There is a certain wet food my cat likes and I've not been able to get it by the box until I started shopping here. They have a great range of wet and dry food for cats, along with treats. I notice for dogs that they carry a large selection of raw food as well as the usual wet and dry food. A good selection for the smaller pets in your life as well. A really good sized shop and the staff I spoke to were friendly and helpful.
Visited recently and was greeted by a very rude and unfriendly man who couldn’t care less about his job or the customers. We were 10 minutes late to our puppy’s vaccination appointment due to bad traffic (which could hardly be helped) and they turned us away and made us wait in the car until the vet could fit us in. Not satisfactory service seeing as our puppy was too young to go outside yet so was just cramped in the car for ages. Definitely will not be returning. Would not agree with the fact they are ‘pet people’.
Always a good place to get pet supplies at competitive price. Amazing the amount of stock they hold. Also very knowledgeable.
I visited recently and the staff member was so knowledgeable and helpful that I now use them for my pet shopping. We have a dog, two cats, two guinea pigs, a bird, and a snake. I can get 99 % of the stuff I want in the shop. Very good pet store.
Jollyes - The Pet People is located at UNIT 1B, Sweet Briar Retail Park Sweet Briar Rd, Norwich NR6 5DH, UK
You can contact Jollyes - The Pet People at +44 1603 406755
You can find directions to Jollyes - The Pet People by following this map link