Three Rivers Veterinary Group

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Reviews

1. Katie-anna Whiting ★☆☆☆☆

   THEY LOST MY CAT!!!!! The Norwich branch lost my new, very nervous rescue cat in the ceiling of their building. Astonishingly, I heard them saying ‘not again’! They only had a step ladder in the building- were calling a branch in BECCLES to bring a longer ladder- my partner came with his because he would obviously be much quicker!!! . The roof had clear asbestos in it. My very nervous cat, there for an stress-related skin condition is now even more nervous!! It’s beyond words!!!!!! In addition to that, he’s a new rescue cat, we had only just earned his trust, he is now off his food and will take a good deal of coaxing to earn it again. He was incredibly stressed. I cannot believe this is even possible- as the vet walked slowly out of the consulting room, I said ‘I think my cat is trying to escape’- tried to grab him, assuming that the vet would close the door or help from the other side…instead he carried on walking…I said ‘my cat has just run into the back room’- he very calmly says …not even turning back…it’s okay, we’ve got loads of time. I don’t know what this was supposed to mean. Some time later, my cat is still not back, so I go to the staff entrance to find out what’s going on and can hear other staff members saying that he is in the ceiling and ‘not again’. And ‘we don’t have a ladder long enough to get him’. It turns out, that even though the vet is aware that my cat has escaped, he has somehow managed to allow my cat to get through another TWO doors, and up into the ceiling of their building- where he can get into very tight corners. The only thing the receptionist is able to say to me is, ‘at least he’s not outside’. Damn right, if he escaped outside- which is possible given the layout of the building- he would likely be dead because it goes straight out onto a busy road. I am beyond upset. Beyond angry. AVOID THIS PRACTICE LIKE THE PLAGUE

   almost 3 months ago
2. Mike Rees ★★★★★

   Our pets are very precious and the staff and clinicians at all levels are very professional, caring and thorough. The costs are on the high side which vindicates the need for insurance.

   almost 6 months ago
3. Maxine Davies ★★★★★

   Can not fault Three Rivers Beccles. I rang up lunchtime & was offered an appointment within 3 hours. Bet was very patient with our boy as he was in discomfort with his hot spot. She prescribed cream, antibiotics & painkillers. His wound is already looking much better less than 24 hours later. Staff are excellent. Highly recommend this vet’s.

   almost 6 months ago

1. Paul Stebbings ★☆☆☆☆

   My Dog Dudley had surgery to remove a small marble sized mass on his left flank. This operation cost me £1075. He was left with a wound some 5” long .. the wound was bulging at each end .. 7 days later the wound is infected at the bulges.. the practice administered antibiotics and now wish to charge for those drugs .. I’m now registering Dudley with a independent vet that is not part of a cartel .. I’m absolutely disgusted beyond disgust with this once wonderful practice .. the prices have consistently increased month on month .. it’s money money money with zero care for the patient .. more vets .. less accountants is what this so called veterinary practice needs

   almost 2 years ago
2. Sara Jenkins ★★★★★

   I’ve been with Three Rivers veterinary surgery Loddon for over 29 years, they have looked after my cats, rabbits, Guinea pigs and dogs. I have never had a bad experience and they have always treated myself and my animals with respect. I would highly recommend them.

   almost 2 years ago
3. David Haacke ★★★★★

   Got appt within 2 hours for poorly dog. Seen by vet who examined dog, was very helpful and gave good advice. Fingers crossed for our pooch.

   almost 3 years ago

1. Bottoms Richard ★★★★★

   I have had my dog of 18 years put down this morning. And would like to say that from reception through to the vet that they are absolutely fantastic. The vet was so caring and understanding she was amazing and so gentle. Could not thankyou enough for their support at this heartbreaking time.

   almost 3 years ago
2. Stella Bowling ★★★★★

   I have been using this practice for just on 40 years and it has always been professional, thorough, caring and reliable. In an emergency for my late Labrador the vet came dashing up to the surgery late at night and his speed saved my darling boy's life. The welcoming atmosphere in the reception and their polite, caring phone response help a lot when one is worried about a beloved pet. Other vets may be cheaper but some of them don't have an exotics vet and you get what you pay for here.

   almost 3 years ago
3. Dawn Bamford ★★★★★

   Been with Three Rivers Vet for over 7 years. Have had a few problems with my dogs.But they had the best treatment. And we're soon back to normal. They always make sure you understand what wrong with them, and what treatment is best for them and why.

   almost 3 years ago

1. Shane ★★★★★

   Amazing service had my two pups vacancies done and the whole experience was very relaxed and stress free for my girls.

   almost 3 years ago

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