Taverham Vets

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Reviews

1. Alice D ★★★★★

   Amazing out of hours vets. Rushed my dog there at nighttime and she needed an overnight stay. They're so calm, sympathetic and lay everything out so clearly. So clear they care about doing right by both pet and owner rather than adding £ signs unnecessarily.

   almost 2 months ago
2. Francesca Steven ★★★★★

   Had an appointment with Becca to have my rabbits nails trimmed, one is a rescue and neither of them enjoy being handled. She took so much time and was so calming and patient with them and showed so much compassion and made it an easy experience for us. Never have a bad experience with Taverham Vets and wouldn’t hesitate to recommend.

   almost 2 months ago
3. Matthew L ★★★★★

   Exceptional. The clinical team are fantastic with my cat, despite her being very anxious at appointments. Reception is easy to get through to on the phone. Any messages left with the practice are always responded too. Very happy with the service provided.

   almost 4 months ago

1. Ryan Barney ★★★★★

   My JRT, Bobby, came in for an emergency visit in the early hours due to seizure like events, vomiting and bad dehydration. They did a wonderful job looking after him in the emergency and we felt immediately that Bobby was in the right hands! He's now at DWR and they believe he might be experiencing paroxysmal dyskinesia onset by gluten or some other GI interaction, and we are confident and hopeful that he will make a good recovery. There was a bit of an issue with them not wanting to make a direct claim on our pet insurance, as they historically haven't had the best time with ManyPets. I can empathise with this, because a few years ago they took 4 months to pay one of the claims I had made, which wasn't reasonable. Because of this, we had to pay in full, which isn't easy, and we were dreading the requirement to make an indirect claim at such a stressful time. To the credit of Taverham Vets and their insurance team, they have made the claim and uploaded the evidence to ManyPets on our behalf, which has reduced some of the stress from ourselves, and we are thankful for this. ManyPets have improved significantly from my perspective since my bad experience with them in 2023. Having the ability to direct claim is infinitely less stressful for customers, so I hope in the future, their stance may shift and allow direct claims once again. Either way, I'd like to extend heartfelt appreciation from myself, my partner, and of-course, Bobby! For both looking after him so well, and for shouldering some of the administrative burden in regards to our indirect claim.

   almost 6 months ago
2. Aimee Waller ★☆☆☆☆

   If I could give this vets -10 stars I would. Do not take your pet here unless you want them to suffer. It’s taken me some time to write this review due to the stress and heartache this vets caused me. My 14 year old dog started having accidents in the house so I took her here numerous times. For months they gave her every test under the sun, charged me thousands of pounds and told me there was nothing wrong. I knew something was up, my dog was acting differently. She started losing her fur due to stress. I knew she wasn’t right. They finally told me she had a stone in her utiary and needed surgery, she was booked in several times and they cancelled as the only vet who could perform was out sick. They then told me there was nothing they could do and she needed to go to Cambridge for the treatment, they couldn’t help. At this point I reached out to another vets and took her to the groove in fakenham the same week. I’d had her records forwarded and walked into the new vets expecting the same issue. The vet told me it was very clear that my girl had bladder cancer and she could tell from the urine and test results Taverham had performed. And missed, for 5 months despite several of the same tests. Without even examining her, they knew from the tests Taverham had done. The new vets gave her a scan and confirmed bladder cancer the same day. Something Taverham had failed to do over 5 months and thousands of pounds. They left my dog in pain and suffering due to their negligence. I will never forgive them and think their vets should be disbarred. This isn’t the first time or pet my family have experienced the same sort of issue. The practice should be ashamed of the level of mistreatment they provide. Absolute shame on all of them. The new vet was also astounded it had been missed from Taverham. I was very lucky that I then had the best treatment for my girl, my best friend, and had another 5 months to treasure with her under the good care of the new vet. It will haunt me until my dying day that I didn’t change vets sooner and put my trust in Taverham. Every single person I bump into on walks and chat to has also had a bad experience there. Please do not take your beloved pet, if like me your best friend, there and have them suffer. If you got to the end of this long read, thank you, I just hope in some way this helps someone else and their pet. I wish I’d done more sooner.

   almost 6 months ago
3. Hollie Curtis ★★★★★

   I was really impressed with Taverham vets as even though they didn't have an appointment at our local practice they were able to see our dog the same day at Taverham, which was a relief. The vet was empathetic and kind, asked all the right questions about symptoms and did an excellent job of examining him. We were able to have an open and honest discussion about options and a plan.

   almost 2 years ago

1. Georgina Tbeobald ★★★★★

   The Taverham veterinary is excellent. We were delighted that we were asked to bring our pet in as he was in pain and received immediate attention. They were kind and very friendly and gave us all the help we needed regarding our cat. The treatment was excellent and he is recovering very well. Very good veterinary service.

   almost 3 years ago
2. Alix Bloop ★★★★★

   Took my dog for a cardio scan. The staff were amazing, calmed my dog so he didn't need sedation. Tom the vet was very througher and the explained things really well. Thank you all fir your kindness ❤️

   almost 3 years ago
3. Lynn Flint-Sung ★★★★★

   Very pleased with the services provided by the vets & staffs involved especially vet Claire Willis. My pug was admitted for emergency issue, though I was very worried and stressed with the whole situation .. vet Claire W and the staffs have been very patience, understanding and caring towards us. With constant updates as promised which was a great comfort for us especially me. They are gems to the practice! My dog is not just a pet but our family too.Thank you

   almost 3 years ago

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