go here normally three times a week and i have noticed once that one of the workers overprice. i had about a pound with me and decided to buy a chocolate bar for 60p as shown on the shelves. went to the till and got charged 1.50! left straight away.
What a pleasure this visit was, I have been here twice and both times the same man served me. I don't know what his issue is but he may well be the rudest man I've met. Whatever you do don't ask for the price of something in here it was as if I'd just insulted his mother. Never written a review before, but I wouldn't return here if it was the last shop on Earth.
This is such a convenient shop locally. They sell everything you need (albeit more expensive than other shops but what do you expect from a convenience store?) I've seen other reviews complaining about the staff being rude. I cannot speak highly enough about the two men who work there. They are always polite and happy to help and greet you with a smile upon entering. They run an excellent service for all of the parcels being posted/delivered and are open all hours of the day. It is usually a £3 minimum card spend.
The door is open for business unless you have a parcel....quite why this services is offered I Don't know as they obviously don't want to do it.
Awful staff, been there a few times to return parcels, the worst experiences I ever had.
What a lovely warm welcome - NOT!! What a horrifying first and last experience! I am a Sandbach resident and wasn't aware of this store, until I had the misfortune of visiting this store for the very first time yesterday to return a parcel. RUDE isn't the word! It's quite clear the chap who runs this store is not happy with people visiting his store to return parcels, so my question is why do it? As I was about to enter the store with my parcel, behind someone else, he shut and locked the door before I could enter. I could quite clearly see customers in the store and wondered what on earth was going on, but then noticed the sign on the door so proceeded to wait. He then opened the door, told me his till was down and would be 5 more minutes then slammed the door again. 5 minutes later, he opened the door to let a customer out, where I mentioned I was only returning a parcel and didn't need the till, and he said " doesn't matter " and shut the door again abrupt. If I wasn't so desperate to return the parcel ( another local drop off point store's printer wasn't working) I'd of left immediately. Whilst waiting, I got speaking to another customer, who told me he is always very rude to people and like this all the time. Wow. When I entered the store, I managed to sort the label out on the machine, chipperly said hello to him and gave him my parcel, he didn't utter a word back and just threw a receipt on the counter at me, it was almost intimidating. Wow. How this guy gets regular business with these customer service skills god only knows? I'm now considering contacting my delivery company regarding my experience as this guy quite clearly doesn't want this kind of footfall in his store! Beware.
I went in today to return an Amazon parcel. I was the only one in the shop. An Indian man was working today and was exceptionally rude to me when I asked him for help scanning my parcel. Told me not his business and to contact Amazon if I couldn't enlarge my return QR code. He was breaking up boxes and had no customers to serve. I told him he was the rudest person I had ever encountered in a shop and asked him if this was the way he spoke to all women, esp over 65! When I eventually worked out how to print off my return label he told me to stick it on myself as if even that was not his job! I told him I would report him as he shouldn't be serving customers and he told me to do as I pleased! Surely, he's not the owner! Other staff have always been helpful and patient. Anyone know the owner?
Premier Convenience Store is located at 1 Queen's Dr, Elworth St, Sandbach CW11 1DA, UK
You can contact Premier Convenience Store at +44 1270 762288
You can find directions to Premier Convenience Store by following this map link