First time we used them they got 5 stars. This time only 1 star because I left a voice message and sent them a request on their website and never got a reply back ☹️☹️
Fantastic engineer. Couldn’t rate highly enough. Another company suggested I had a faulty part, but quoted a shocking price to fix/replace. Heatcare were contacted and arranged to attend and replace the part I would supply, guaranteeing their work as well. On the day Jason attended promptly. He was friendly and professional, checked the system and to my surprise actually identified the previous advice was wrong and the part wasn’t even faulty. Previous company hadn’t checked it thoroughly enough. So he saved me money by refusing to fit a part I didn’t need. Now that’s honesty!
Definitely recommended. Jason is professional and provides the service with complete integrity. I call him for gas service every year. He has always been on time. He provides electronic certificates and accepts cashless payment methods (e.g. card and online). He also installed my gas cooker. Very nice finish! I like his HONESTY and high quality service.
Jason was a breath of fresh air compared to others, phones back, committed to times, left house in great shape. A pleasure to trade with. Thanks Jason.
Friendly and competent engineer. Found Jason to be very competitive on price and still do a fantastic job. He even helped me get the boiler going after we ran out of oil via phone when he could have easily charged me to come out and do it for me. Highly recommended
Jason quoted to replace my boiler, he kept to the quote, kept to the date, and did a very professional job, I will shortly get him to do some other work in the new year. Thank you Jason, heatcare plumber.
Heatcare Norwich Ltd is located at 21 Waller Cl, Norwich NR7 0RN, UK
You can contact Heatcare Norwich Ltd at +44 1603 552132
You can find directions to Heatcare Norwich Ltd by following this map link