The list of negatives Late delivery Sweet and sour sauce was more like jelly. Chicken satay skewers did not come with any sauce. The chow mein had a burnt taste to it above the usual seasoning of the pan. All food was just about warm enough to still be edible but not enough to be enjoyable. Such a shame.
We ordered from here today and became new customerw, we were greeted by a very welcoming and friendly member of staff, who was very happy for our service. Our only feedback is that our noodles strangely tasted and smelt like tobacco, I hope this was a one off as well be ordering from here again.
Cold food delivered after 1hour waiting and dishes missing which we were expected to accept 23mins later and had to pay for. These late dishes were sent back as inedible and phoned to explained so not to offend, only to be greeted by rude owners with a cannot care attitude. Feel sorry for the employees as those we encountered were decent and gave good customer service but were let down by management. Used this establishment previously with a few issues which we ignored but will no longer be using them any more. Stay away
Please please please read the food safety report. It is bad. They’ve been given 1-star rating now 3 times. Health hazard, literally
Pretty much always a great takeaway apart from a couple of delivery wobbles and late arrivals. You should definitely give it a try.
It's a decent Chinese takeaway. We use once a month or so and the food is always pretty constant. Always try to order something different each time and we've never been disappointed. By far the best in the area.
Not great at all, beef tai curry tasted like it was mixed with soap and tones of salt, duck was definitely heated from frozen and so was the rice, i should have figured that from the get go as it only took 10mins to get delivered. would not recommend at all. im pretty upset i wasted my money
Today our second child was born, as neither me or the wife would want to cook when we came back from hospital, we sat in the ward and decided to order a take away for the evening. A complete error on my side and I ordered it to be delivered at 5pm instead of 8pm. Without realising, Carly went to deliver and of course nobody home. Carly was so lovely about it and said it’s no problem we understand, we will re-deliver with a fresh batch this evening. I then had to message later in the evening that we would be delayed. This was no problem again and Carly came out and delivered later than expected that night with a warm smile and a congratulations. Fantastic service. Went well above. The food was also great, it’s the first time we have ordered food from here and it certainly won’t be the last. Full of flavour and piping hot on delivery. The biggest chicken balls I’ve had! ;) (see photo). Next time I’ll dig deeper into the menu because there is a wealth of choice and I can see specials on there that I’ve had in China. Highly recommended
Jumbo R2 Chinese Restaurant & Takeaway is located at 2 Houchin St, Bishop's Waltham, Southampton SO32 1AR, UK
You can contact Jumbo R2 Chinese Restaurant & Takeaway at +44 7588 886333
You can find directions to Jumbo R2 Chinese Restaurant & Takeaway by following this map link