If they miss interpret what you say and you correct them, they put the phone down on you. No customer service skills. Which took me by surprise.
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Reviews
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N'rina Malcolm ★★★★☆
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Trinitea Spacey ★★★☆☆
so i’m quite a regular customer from this place and we’ve never once had an issue until tonight, we waited for our takeout and when the food come it was absolutely shocking, at the door when the delivery driver passed me the pizza boxes i did mention that the boxes were very wet and soggy and he apologised at the door and said it was the rain which is fair enough it was badly raining so things like this happen and we can’t help that, we opened our food and all the food was like mush the pizzas wasn’t even pizzas and the burger just looked horrible! we rang the shop and they was very apologetic towards this and we said no worries can we have more food sent out as our order was £30 so it’s not exactly cheap for what we received! the man on the phone said it would be with us in 20 minutes! and hour passed by we rang them again saying we had still not received our food and once they had finally delivered our food again i checked at the door with the driver present and the food looked better than it did and we was happy with it but the taste just wasn’t very nice! this place is usually lovely and like i said before we have never once had a bad takeaway from this place and i get they have good and bad days but they should definitely be checking food before it’s sent out!!
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Darwin Amad ★★★★☆
Kebab was great, delivery time was a little long but the owner was kind on the phone and rang up the driver to find out where he was. Can’t fault the business for the drivers location, the food was warm and I enjoyed the shish kebab
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Lesley Mooney ★☆☆☆☆
Ordered 2 kebabs had to ring to see where they were.30 mins late & gave me the wrong order.Rang again came back with my order .and the tub of chilli sauce had spilled out all over the bag and the kebabs were stone cold.I ordered 2 large kebabs definetly not large what we got.Will not be going back.
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Andrula Duffy ★☆☆☆☆
Don't order from them I spent £17 on a kabab and delivery was hank marvin and looking forward for my meal it arrived all excited put it on a plate the stuffed my mouth with a big bite no sooner it went in it came out freezing cold so cold it made me seek called and they said sorry I will give you a refund well still waiting and still sick that was over a week ago so please be weary when ordering you my end up throwing your money down the toilet like I did
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gemma geraghty ★★☆☆☆
Ordered a donner special and chips with cheese that came just shy of £18 it came and was very small for the price especially nearly £5 for a half empty box of chips and cheese the kebab was small for nearly £12 am very disappointed the chicken was very dry and shish in tiny pieces( not many) will definitely not recommend, used to be so good we've had them for years
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Christopher Premraj ★★★★☆
Had a great dinner. Though the delivery took more time than usual. We enjoyed the meal. The tandoori chicken was my favourite. The quality and quantity was more than expected. And all it was complimented with two of 9" papadoms and a 1.5 litre Pepsi
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FAQs
What is the address of Alvaston Kebabs?
Alvaston Kebabs is located at 1286 London Rd, Alvaston, Derby DE24 8QP, UK
What is the phone number of Alvaston Kebabs?
You can contact Alvaston Kebabs at +44 1332 758585
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