Great customer service! I just wanted to compliment a wonderful member of staff named Riannan (I hope I’ve spelt her name correctly). She was so pleasant and kind to me during my visit! I came in with my 2-year-old son and was struggling a bit, but she went out of her way to help me with him so I could shop comfortably. She was so patient and lovely throughout. Bless her, I’ll definitely keep coming back to Schuh because of this experience! Thank you!❤️
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Reviews
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Olubukola Oyedepo ★★★★★
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Kate ★★★★★
great array of different shoes and brands, and lot's of unique colourways and patterns here too for anyone who doesn't just want black/white trainers! staff more than happy to help and i've often seen them being friendly when helping families with young kids.
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Cristina ★★★★★
Came looking for a “chunky” boots for preteen daughter and couldn’t have been more satisfied with great customer service from Mustafa, who measured her feet and made the shopping experience easy and stress free. Daughter couldn’t be happier as the shoes look good with jeans and feels comfortable. Also, they accept the One4all gift card, which was a bonus.
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Nicholas Sharratt ★★★★★
Good service from a young girl who was clearly good at her job. Good choice of school shoes and a surprise purchase from wifey. Busy but good choice and not bad pricing.
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Roxanne Harvey ★★★★☆
Got an incredible pair of vegan schuh's from there. Probably my most worn and most comfortable pair of shoes I've ever had the pleasure of wearing.
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Sandi Purnell ★★★★☆
Great selection of footwear. Doesn't get a 5 star as not enough staff on hand to assist; had to wait a while and even then once had staff member aware was trying to purchase he was serving someone else at the same time so kept flitting between the two of us which was a little frustrating.
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KY THE BOSS ★★★★★
My mum and I spent a good 20 minutes in this store trying on different shoes, we were greeted by a lovely member of staff called Julia, who was very patient and friendly with us while we spent time deciding what we wanted. In the end we bought two new pairs of shoes and wanted to say thank you for her amazing service
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Chris Charles ★★★★★
At the start of the week I reserved and paid for a pair of Vans for a relatives Christmas present. I then went into the store later on in the week to collect and I was told they were nowhere to be found. A lovely girl Chloe then appeared apologising profusely offering me a refund, not ideal as it was only a couple of days before Xmas. She then offered to go and collect the shoes personally from another store and drive to my house to drop them off. I wasn’t going to let her do that as I live fairly far out in the forest. We agreed she would go and collect them and bring them to the store and I’d come back the next day. I came back the next day and as promised there they were ready to go. Please thank Chloe personally for me, her customer service was fantastic and she completely turned a negative experience around into a positive one!
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FAQs
What is the address of schuh?
schuh is located at Portland Terrace Upper, Level Unit 30, West Quay Shopping Centre, Southampton SO15 1QD, UK
What is the phone number of schuh?
You can contact schuh at +44 23 8098 8843
How can I get to schuh?
You can find directions to schuh by following this map link