BOSS Store | Southampton | HUGO BOSS Clothing Store in Southampton

Reviews

1. Steve Keen ★☆☆☆☆

   I bought a coat in the store yesterday which I thought at the time was good customer service. I got home and reviewed the coat online to find out it is not fully waterproof which is what I need. Because the store had 30% off full price products, customer service are refusing to give me a full refund, however if I bought it from the online store I could get a refund. At no point did anyone in the store tell me this product would be exchanged only which is very poor service now I have learnt this through customer service. Unfortunately I will not be shopping at Hugo boss again as the coat is a lot of money and customer service is not living up to a brand that prides itself on image.

   almost 7 months ago
2. Sheida Jam ★★★★☆

   Friendly staff, not ask the variety of this I was looking for however the book about the ties was interesting

   almost 2 years ago
3. Nagi Rostom ★★★★★

   Such an amazing bespoke shopping experience as always . Special thanks goes out to Maya Noureldin our sales assistant who was extremely professional and made it easy for me to decide which suit to go with …

   almost 3 years ago

1. Jennie Pearce ★★★★★

   Went with my son to get a suit for his prom and a family wedding the gentleman Graham was extremely helpful and gave great advice to my teenage son so very happy with service they were amazing

   almost 5 years ago
2. Alex ★★★★★

   Great shopping experience staff very helpful, little pricey but that's what you pay for good quality

   almost 5 years ago
3. Christina Tremeer ★☆☆☆☆

   I visited the store in West Quay with my partner yesterday and was left feeling very hurt and upset because of a staff member at the store. I am not able to wear a mask because of breathing problems which leaves me feeling suffocated by masks which then sets off my asthma. Whilst in the store a female member of staff came up to me and very rudely said "youneed to put a mask on, you are not allowed in this store without one" i explained i can't wear one because of my breathing problems. She then basically told me to leave and then started talking back at me saying i had to put one on and that having asthma shouldn't stop me wearing one as she had asthma. I told her she is discriminating against me because i cant wear one. I left the shop but all the other customers and staff were all watching me which made me feel very upset and hurt. I then had to go home and finish my shopping trip as it made me feel very anxious and upset by the way your staff treated me.

   almost 5 years ago

1. Beth Mayhew ★★★★★

   Great service in this store. The staff are attentive and knowledgeable of their clothes. Offered a drink while I waited. Great range of clothes. Not cheap but the quality is worth it. Good range of ties which I was shopping for and assisted in picking pocket squares socks etc to go with a suit we had blight previously from this store.

   more 6 years ago

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