Currys Southampton

Reviews

1. Mo So ★☆☆☆☆

   We had an awful experience of buying electronics from them. The appliance is broken and they are not responsible for it. We are waiting for 1.5 months for them and have changed a lot of plans and staying the whole day to come and collect their appliance. But after 5 times they failed to collect it. Unfortunately their manager is not helpful at all. He did not care about customer’s rights, he told us Currys can have as many as attempts needed to collect their appliance. This does not make sense at all. What if we want to move out from this house. He was not a responsible manager at all. We would never ever buy from Currys and would never ever recommend it to anyone.

   almost 7 months ago
2. Neil Cooper ★☆☆☆☆

   Too many staff who just stand around chatting ignoring you. Only way to get any discounts, which are needed due to how expensive the prices are, is via purchasing them through the app (this is how the staff explained it to me Instore). When you do need help you have to hunt down someone who can assist you and knows what they are doing and is capable.

   almost 8 months ago
3. Andrew Sheed ★☆☆☆☆

   Bought a washing machine online and booked s delivery date if 29th October. Received 2 texts confirming delivery date. The washing machine never arrived. I telephoned abd was told no booking date had been requested! I booked another date, 11th November. This time I received no text message so I phoned to confirm. I was told that I had not booked a new date,even though I had done it whilst on the phone. I was told they were now able to deliver on 7th November. I was even given a four hour window for the delivery. The washing machine never arrived. I telephoned again and was told the delivery had been cancelled. I said I wanted to make a complaint. The customer services operator said he would record my complaint and somebody would call me, between 48 and 72 hours to discuss my complaint. It is now 8 days later and I still have had no call. Dreadful service I would not touch Currys again.

   almost 8 months ago

1. Eranda Janaka ★★★★★

   Currys Southampton is a great place for electronics and home appliances, offering a wide selection of laptops, TVs, smartphones, and kitchen gadgets. The store is well-organised, making it easy to browse products, and there are plenty of display models to test before buying. The staff are generally helpful and knowledgeable, providing good advice on tech products. The option to check stock online before visiting is convenient, and the Click & Collect service is efficient. Prices are competitive, and they often have good deals on major brands. Located in a convenient retail park with ample parking, the store is easily accessible. Whether you need a new gadget or expert advice, Currys is a reliable choice in Southampton.

   1 year ago
2. WolfenMyth ★★☆☆☆

   Went in to buy an LG staff were clearly avoiding providing assistance. First man I approached had a face like a smacked bottom and said J had to go down tk the TV section where one of his colleagues would be. Searched the TV section for a staff member - there were none before - and spoke to a young man who clearly did not want to be there on a new years eve. Staff were unhelpful. I was referred to the Portsmouth store where my TV was in stock. The staff were more friendly there. Everyone at this store is useless and I am amazed any of them are employed - I dont think the staff can be trained to like their job. My advice go to the Portsmouth or Winchester store if possible.

   almost 3 years ago
3. leanne Stevens ★☆☆☆☆

   I ordered something via their website after it said 1 item in stock for collection. I assumed having in 1 in stock meant I could go and collect it that day.... I was wrong. I had to wait two days and they told me I would get an email when it was ready. The email never came and 3 visits (on the same day) to the shop and I finally got my parcel after tracking it via the DPD website. Each customer assistant was as sarcastic and flippant as the next but the second one to have seen me was at least decent enough to give me the tracking ID and told me when it was due to be delivered. The store seems to have more staff than it knows what to do with but never enough staff to be helping anyone. Definitely preferred PC world (currys) on Winchester Road in Shirley.

   almost 3 years ago

1. justin gough ★★☆☆☆

   Went in for a kenwood kettle and toaster, out of stock tried the morphy Richards also out of stock, so in sale but you can't buy. Why put in sale when no stock ! Let's see if they are back in stock after sale at full price ? Poor stock management Curry's !

   almost 3 years ago
2. Pete Drake ★☆☆☆☆

   Just awful. Lots of staff but hardly anyone serving, people just stood about waiting for ages to be served. Tills not working properly and probably the most unhelpful, unhappy and downright rude assistant manager I've ever met. First and the last time I'm ever going to set foot in here. Just avoid the place and go to the hedge end store. They don't have anything you want in stock or know when it will arrive but at least the staff are helpful.

   almost 3 years ago

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