PORCELANOSA Reading

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Reviews

1. James Brennan ★★☆☆☆

   Three separate staff members completely unwilling to help my pick out some tiles to match my flooring. Was willing to spend double what I was at Topps due to the quality of the tiles but thought why should I bother if they can't.

   almost 9 months ago
2. Adrian “Goose” Kerry ★★★★★

   A really nice showroom (physically much nicer than the Purley Way one) and lovely staff. Aaliyah was incredibly helpful whilst we were in the store and has also been brilliant in helping get a revised quote to make the most of the recent sale prices, which saved us a huge amount overall. Thanks Aaliyah!

   1 year ago
3. beeta babollah ★★★★★

   Rebecca was absolutely phenomenal in helping me design and bring my dream bathrooms to life! From the very beginning, she listened carefully to my vision and went above and beyond to make it a reality. Her eye for design is unmatched—every detail she suggested, from the tiles to the fixtures, were perfectly aligned with my style. She guided me seamlessly through the selection process, making what could have been overwhelming feel exciting and effortless. Rebecca’s knowledge, professionalism, and warm personality made the entire experience a joy. She was always available to answer my questions, offer creative solutions, and ensure everything was exactly what I wanted. Thanks to her, my bathrooms will not just be functional—they're stunning, luxurious spaces that I adore. I couldn’t recommend Rebecca highly enough—she is a true design expert and a joy to work with!

   1 year ago

1. Petya Popstoeva ★★★★★

   Thank you Porcelanosa Reading for the wonderful experience. Sergiy has been an outstanding salesman and it has been a pleasure dealing with him. The showroom is simply stunning and I highly recommend visiting.

   1 year ago
2. Maria Teresa Molner ★★★★★

   Excellent shop absolutely fab, good quality materials. We were looking for outdoor tiles, we found and purchase them. One of the best shops in town. Top quality. We were robbed by an unscrupulous group of so called patio layers, they had a website, all a con, my husband is out of pocket for £1500 and not a trace of them.

   almost 3 years ago
3. Rowena Johnson ★★★★★

   Dan was extremely patient and helpful when we visited Porcelenosa in Reading. His knowledge on kitchen, bathrooms & flooring was invaluable to us. We came away very happy with our order as well as the price.

   almost 3 years ago

1. Xiaoshi Chen ★★★★★

   Great Reading showroom, very spacious, all areas are well displayed. Had multiple orders with them instore or via phone calls. Helena and Martyn are always helpful to sort quotes, orders and issues out. I did enjoy being 'ignored' by them in store, so I have no pressure browsing around and taking time to make decisions. No need to mention they have top quality tiles. Although not cheap, but very consistent, making projects going smooth and looking great in the end.

   almost 3 years ago
2. Ruth Rosewell ★★★★☆

   We visited Porcelanosa a couple of times before purchasing tiles and other accessories. During our first visit, we were also 'ignored', in some ways a refreshing change from being harassed when we were still deciding what we wanted, but it did feel like some of the staff didn't care too much about our business. Then we met Daniel Greene who was excellent! He had so much experience and knowledge to help us work out what we needed. He was speedy at replying and processing our order and helped us understand what would work best in our bathroom and sizes etc. If you ask for him, I think you will have a very positive experience!

   almost 3 years ago
3. Joanna McAtamney ★☆☆☆☆

   Interestingly just read the reviews and so many people are saying how unfriendly customer service was during their visit. Me and my family experienced exactly this same. We weren't even acknowledged, we were looked down at our visit during the weekend (as probably assessed not rich enough). We will buy Porcelanosa tiles but not from this showroom and your customer service is not even worth 1 star.

   almost 3 years ago

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