VERY rude. I got told to hurry up and get to the point. Was told they can't help when I asked for advice and hung up on.
No reply to emails or phone calls after my first visit. Very disappointed
Very helpful and friendly staff.
Such a pleasure to meet a solicitor who has a sense of humour, explains everything in layman's terms, and is extremely helpful. Thank you, Cathy.
Really helpful and thorough Cathy has helped so much
A wonderful service, Cathy is so kind and thoughtful. She makes a horrible experience bearable
Received excellent professional and practical advice from Cathy Eaton at the Kempston branch of Tollers, to do with re-organising and updating our wills. They were having a bit of a problem with reception in this small branch office but all went pretty well and we weren't much disturbed during our discussions, despite there only being the one person there. Typing up documents seemed a little more of an issue, with us having to go through several iterations due to mistakes but all was fine in the end. This was possibly due to the reception and support issue. When I made a special journey to the office to provide some requested, routine documents for their records, I found the receptionist there but rather condescending, considering that I was effectively doing her a favour. This was a shame as otherwise the experience was a really good one. My wife didn't warm to her either in a phone call, so we can only give 4 stars when Cathy Eaton gives a 5 star service, herself.
Tollers Solicitors (Kempston) is located at 148 Bedford Rd, Kempston, Bedford MK42 8BH, UK
You can contact Tollers Solicitors (Kempston) at +44 1234 857014
You can find directions to Tollers Solicitors (Kempston) by following this map link