David Lloyd Southampton Southampton

Reviews

1. Mel Roe ★★★★★

   Kickstart x3 PT sessions with Aria. Communication- EXCELLENT! Aria went out of her way to communicate clearly with me and all our sessions were arranged around my schedule. She sent detailed plans to me about what we would be doing. Checking in on me after every session to ask how I felt and if there were any problems, concerns or questions. Planning- I asked Aria to support me with upper and lower body strength to prepare me for a bike event in Italy as well as supporting my body health as I get older. She listened and asked me pertinent questions about what I wanted as well as giving me her expertise about my exercise plan we would do together plus other exercises and diet advice that would support me. Sessions- Aria explained what we would be doing in a comprehensive manner. With each exercise she told me what we were targeting and how it would help me. Plus how to reduce and increase the exercise as necessary to increase muscle mass. Aria was very approachable and answered my questions clearly. Going forward- Aria has offered ongoing PT sessions which I can choose to take up or not- no pressure - which was a nice change as often I feel pressurised. Overall summary- an excellent introduction to the gym. Individual and personalised plan to support my body health and training. I would thoroughly recommend Aria. She listened and delivered what I requested.

   almost 8 months ago
2. SSSB Southampton Suns ★★★★★

   I had a great experience at David Lloyd, largely thanks to Soph. She was incredibly helpful, knowledgeable, and genuinely welcoming from start to finish. Soph took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable and supported. Her professionalism and positive attitude really stood out and made a big difference to my visit. A real credit to the team at David Lloyd.

   almost 8 months ago
3. pyro glitches ★☆☆☆☆

   DONT SIGN THE CONTRACT This is mine and my partners experience, don't sign it's no longer worth it What once was a nice gym and center is now just used to get you signed into a contract you can't get out off. Notified member of staff that there was blood and glass in one of the changing rooms and got an "brilliant" as a response, The place isn't kept well, pool isn't realy heated (not me being picky, have had others say it, your local leasure center is better) Tried to cancel my membership and stuck paying over £100 monthly for the next half a year now. I could be writing about the place for ages but I'll let you make your decision on the gym...

   almost 9 months ago

1. Justin 888 ★★★★★

   I recently joined this gym and couldn't be happier with my decision. From the moment I walked in, the staff made me feel welcome and taken care of. Liv Ellis was particularly helpful during my sign-up process. She took the time to understand my fitness goals and made sure I enrolled in the package that was the right fit for me. The facilities themselves are well maintained. Everything is very clean, from the workout areas to the locker rooms, which makes for a much more enjoyable gym experience. It's clear the team takes pride in maintaining high standards. I was also pleasantly surprised by the restaurant - the food is delicious and offers great healthy options that complement my fitness routine perfectly. It's convenient to grab a quality meal without having to leave the premises. Overall, I am pleased to be part of this gym community. Highly recommend to anyone looking for a clean, well-run facility with staff who genuinely care about their members!

   almost 10 months ago
2. Jymalyne Fajardo ★★★★★

   Georgie was very welcoming. Showed us around. She made us want to join! The facilities are great and availability of classes and times are good. Especially for working people!

   1 year ago
3. Boshe Bosh ★★★☆☆

   Visit this place during the day in the week and its lovely! Visit after 6pm and its too crowded. The actual members heavily affected by the club selling 'Try before you buy' memberships to people who won't actually join.

   almost 3 years ago

1. Georgiana ★★★☆☆

   I only used the pool side area. Great swimming pool, steam room and jacuzzi. Despite being busy on a Thursday evening there was space for my friend and myself to enjoy. Changing rooms are in need for an upgrade so is the dining area. Have not used the gym or classes but I heard they have amazing programmes. Will return to try those too.

   almost 3 years ago
2. Miranda ★☆☆☆☆

   ZERO STARS Absolutely disgusting customer service from this club. Took an unauthorised £100 from my bank without my knowledge and only discovered this after combing through my bank statement for a different transaction. They have told me 5 times they have refunded me and yet 2 months later I still have not received a refund. I cancelled my direct debit until they resolved the issue but then they had the nerve to cancel my membership. Staff are all rude particularly Becky and when I told the manager Greg that no one has even apologised for their error he still refrained from apologising. AVOID JOINING THIS CLUB AT ALL COSTS. This is a Micky Mouse operation which is being run by thieving liars!!!!!

   almost 3 years ago
3. Adeola Olatunji ★★★★★

   It's worth the money. The staff are amazing and willing to assist. Clean facilities, and u can definitely achieve your goals with the variety of classes available. Comfortable and other convenient services available.

   almost 3 years ago

1. Jinghong Jiang ★☆☆☆☆

   I opened my membership here from November last year to learn tennis. I had the individual tennis course here. I transferred the tuition fee to the instructor directly. This is how the individual course works here. On 1st April this year, I ended my membership. I would like more outdoor activities in summer. The membership fee is high. I plan to practice tennis outdoor. But I would like to stay here to learn tennis with the instructor. I pay both tuition fee and court fee to the instructor. Because I wasn’t membership anymore. I need to pay 10pounds to play tennis here. I usually prepaid the fee. On 2nd April, I transferred 190 pounds to the instructor including 5 tuition fees and 5 court fees for next 5 lessons. Then the instructor went on annual leave. In May, the instructor used the David Lloyd’s racquet email to contact us that he came back to work and lost his phone and would like to arrange class with me. I replied my time slots. Then they never replied. In September, I replied to the David Lloyd’s racquet email. David Lloyd’s racquet email said the instructor has resigned. I said I have pre paid. David Lloyd’s racquet email said they only had the telephone number of the instructor. Then I sent an email to the David Lloyd’s customer service. I never got reply. To be honest, as the minor here I lack the knowledge of maintaining my right. I struggled. Then I use the twitter to contact the central David Lloyd’s. Then the Southampton David Lloyd’s replied me. They said my membership ended on 01/04. My bank transfer showed that I transferred the money on 02/04. So the complaint is with the instructor not the club. I replied them that I can’t be convinced by this. I have played tennis on 02/04 in your club. You should help me to find the instructor. Then no reply again. I am so frustrated during this time. Is it my fault that I prepaid the tuition fee？I have already found the chain club which looks trustworthy to learn tennis. My money is still not protected. How can I trust other clubs in this country? I don’t want to assume . But do you treat like this is because I am the minor here？Do I deserve a reply or at least an explanation？Really not recommend this club here. When I want to join the club, they call you every day. When something happened to me. I didn’t even get a reply.

   almost 3 years ago

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